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About the Role
Kitchen Designers at The Home Depot help customers realize their kitchen and bath design aspirations by engaging them, understanding their needs, and guiding them through the design process. They offer product options, samples, and expert advice, utilizing design tools and showroom resources to provide tailored solutions for all customers. Designers also promote current offers, financing, and Home Depot's advantages, while maintaining a clean and organized showroom. They ensure customer satisfaction by following up on project statuses and addressing inquiries throughout the project lifecycle.
Responsibilities
- Greet and engage customers to understand their needs.
- Guide customers through the design process, offering "good, better, best" options.
- Provide expert advice on products, services, and installation.
- Use design tools and showroom resources to educate customers.
- Set clear expectations and provide tailored solutions for every project.
- Highlight current promotions, financing options, and Home Depot's competitive advantages.
- Ensure the showroom is clean, organized, and well-stocked.
- Follow up on project statuses and address customer questions.
- Advocate for customers throughout their project.
Requirements
- Help customers turn their kitchen and bath dreams into reality.
- Guide customers through the design process.
- Offer "good, better, best" options, samples to take home, and expert advice on products, services, and installation.
- Use design tools and showroom resources to educate customers.
- Set clear expectations and provide tailored solutions for every project.
- Highlight current promotions, financing options, and the advantages of choosing Home Depot over competitors.
- Ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
- Follow up on project statuses, address questions, and guide customers every step of the way.
Skills
- Customer engagement
- Design consultation
- Product knowledge
- Salesmanship
- Customer service
- Project management
Salary/Compensations
- Designer - $24.50
Benefits
- Paid vacation
- Paid sick leave
- Paid parental leave
- Six paid holidays
- Medical
- Dental
- Vision
- Tuition reimbursement
- 401K with company match
- ESPP
- Profit-sharing bonuses
About the Company
- The Home Depot