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About the Role

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The Strategy & Analytics team maximizes and accelerates Operations' ability to make Stripe work for users, acting as COOs for Stripe Ops. This role involves being a go-to expert, delivering critical insights, ensuring data-driven decision making, and partnering with leadership to drive business strategy, planning, goal-setting, and performance tracking.

Responsibilities

Wrangle large, complex datasets using SQL into actionable insights and become the data expert for your business area.
Develop metrics and large-scale dashboards to track the health of user-facing and internal teams.
Perform analyses using SQL and other analytical tools/languages, identify trends, conduct research, and build models to deliver objective insights.
Create narratives and documents to influence senior Operations leadership and the Stripe executive team.
Influence and drive cross-functional change by partnering with stakeholders across globally distributed teams.
Design, optimize, and drive operational reviews and rhythm of the business.
Guide the planning and goal-setting process for your business area, including progress checks.
Apply a ROI lens to all operational decisions to make better-informed trade-offs.
Support forecasting and planning processes for Financial Crimes, including near/medium/long-term planning.

Requirements

5+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services.
Outstanding analytical ability, expert in SQL and understanding of data relationships.
Outstanding communication, presentation skills & stakeholder management skills.
Experience working in or with Operations, Support, Risk, Trust & Safety, Financial Crimes, or Financial Services.
Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data.
Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy.
Structured problem solving skills, combined with strong business acumen.
Experience with Tableau.

Skills

SQL
Data analysis
Data modeling
Metrics development
Dashboard creation
Communication
Presentation
Stakeholder management
Cross-functional collaboration
Business strategy
Operational planning
Forecasting
Tableau

Experience Level

5+ years

About the Company

Stripe is a financial infrastructure platform for businesses.
Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet.
Strategy & Analytics (S&A) maximizes and accelerates Operations' ability to make Stripe work for our users.
We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer term, high effort, high value strategic priorities.
We take a data-driven approach that combines strategy and analytics to help Ops leaders solve their most complex and most important issues while also driving the business planning and operational cadence end-to-end, from strategy to goal-setting to execution.