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About the Role
As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.
Responsibilities
- Lead and inspire the store team day to day to deliver an exemplary customer experience.
- Manage customer service, store operations, and clinical activities including pre-screening, dispensing, and accuracy checks.
Requirements
- Previous experience in an Opticians or optical environment.
- A desire to learn.
Skills
- Leadership
- Customer service
- Clinical activities (pre-screening, dispensing, accuracy checks)
Benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person
- Clinical and Non-Clinical Career development opportunities (Apprenticeships)
- Enhanced maternity/paternity/adoption leave pay and gift card
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes
- Access to free, 24/7 counselling and support through TELUS Health
About the Company
- At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
- We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
- Join our team and let’s see what’s possible when we change for the better.
Equal Opportunity
- We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
- Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.