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About the Role
Lead at the heart of one of our most prominent stores – Sedley Place, London. This is an opportunity to lead a high-profile, newly refitted store where performance, patient care and brand experience come together in a fast-paced central London setting. As one of our flagship locations, Sedley Place showcases the very best of Boots, where new ideas land first, standards are set, and strong leadership is felt across every part of the store.
Responsibilities
- Hands-on leadership role with real influence.
- Visible on the shop floor, supporting your team through busy days.
- Coaching in the moment and creating an environment where people feel confident to deliver their best.
- Balance commercial performance with outstanding patient care.
- Working closely with clinicians and senior stakeholders.
- Using insight to keep improving how the store performs.
- Driving service standards.
- Developing your team.
- Delivering consistent commercial results in a fast-moving store.
Requirements
- Proven experience leading in a large, fast-paced, high-volume retail or optical environment.
- A strong track record of leading and developing sizeable teams (ideally 20+ colleagues).
- A qualified optics background, with confidence leading clinical and retail teams.
- The ability to drive commercial performance while maintaining exceptional patient care.
- Confidence in owning a complex, flagship operation, making decisions and keeping pace with a busy environment.
- Strong operational understanding, with the ability to deliver plans and maintain consistently high standards.
- A visible, hands-on leadership style, building trust and credibility with your team day to day.
- The ability to engage and align teams, creating a high-performing, supportive culture.
- Minimum of 6 months optical experience.
- Candidates can travel to different stores across a geographical area.
Skills
- Optics leadership
- Team leadership
- Commercial performance
- Patient care
- Operational understanding
- Data and insight utilization
Location
- Sedley Place, London
Work Type
- Permanent
- Full Time
- Full time across 5 days, Monday to Sunday
Experience Level
- Experienced optics leader
- Proven success leading large teams (ideally 20+ colleagues)
- Experience leading in a flagship or high-profile optical retail environment
- Experience developing future leaders and building strong succession within your team
Education Level
- Qualified optics background
Benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Structured 12-week induction
About the Company
- At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues.
- We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door.
- With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
Equal Opportunity
- We are a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door.
- If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.