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About the Role
As an inside sales consultant, you will act as an expert advisor to our customers on the topic of tiles. You will be responsible for calculating and preparing quotes for builders, tradespeople, and construction companies, and will follow up on your projects sustainably. You will handle complaint processing with care. You will inspire our customers with the planning using our digital studio for bathroom and living space design. With creativity and commitment, you will maintain customer relationships and ensure high customer satisfaction. You will work closely with the field sales partner and always keep sales targets in mind. As an interface between sales, purchasing, and logistics, you will contribute to project success, with professional and active support from all specialist departments. You will enjoy helping to shape our exhibition space and product ranges.
Responsibilities
- Act as an expert advisor to customers on the topic of tiles.
- Calculate and prepare quotes for builders, tradespeople, and construction companies.
- Follow up on projects sustainably.
- Handle complaint processing.
- Inspire customers with planning using the digital studio for bathroom and living space design.
- Maintain customer relationships with creativity and commitment.
- Ensure high customer satisfaction.
- Work closely with the field sales partner.
- Keep sales targets in mind.
- Act as an interface between sales, purchasing, and logistics.
- Contribute to project success with support from specialist departments.
- Help shape the exhibition space and product ranges.
Requirements
- Completed commercial vocational training in wholesale and foreign trade or equivalent training or relevant professional experience.
- Experience in inside or outside sales, preferably as a former commercial employee or sales representative.
- Knowledge of building materials is a plus.
- Willingness to consider career changers from the trade with experience and knowledge in building materials.
- Skilled communicator with customers and suppliers.
- Ability to present oneself well and strongly.
- Excellent team player.
- Experience in a medium-sized company environment.
- Ideally, a regional network in construction and building materials.
Skills
- Sales
- Customer Relationship Management
- Quotation Preparation
- Complaint Handling
- Digital Design Tools
- Communication
- Teamwork
- Negotiation
Location
- Germany
Work Type
- Full-time
Experience Level
- Professional
Education Level
- Commercial vocational training in wholesale and foreign trade or equivalent
Benefits
- Long-term perspective in a successful company
- Secure job
- Attractive salary
- Economically stable, successful, and value-oriented company
- 30 days of vacation per year
- Special leave for special occasions
- Work-life balance
- Company bicycle leasing program
- Company pension plan
- Asset-building savings (vermögenswirksame Leistungen)
- Exclusive employee benefits
- Corporate Benefits Program discounts
- Attractive purchasing discounts in branches
- Company health offers
- Regular preventive check-ups
- Subsidy for computer glasses
- Comprehensive accident insurance
- Structured and individual onboarding
- Individual training and development opportunities
- Company's own academy
- Promotions and career opportunities nationwide
- Cross-location career opportunities within the entire corporate group
About the Company
- Successful company
- Economically stable and value-oriented company
- Nationwide presence
Equal Opportunity
- All genders are welcome.
- We explicitly emphasize that all people are equally welcome here!