Senior Technical Program Manager at City of New York | NY, US | Rezi

Senior Technical Program Manager at City of New York

Senior Technical Program Manager

City of New York · NY, US

Today

Senior Technical Program Manager

City of New York · NY, US

19 hours ago
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About the Role

The Strategic Technology Division is responsible for developing and coordinating the deployment of emerging technology applications, strategic IT infrastructure, and enterprise platforms within the New York City Police Department.

Responsibilities

  • Lead end-to-end delivery of large-scale technical programs, including IT design reviews, development, testing, deployment, and operations.
  • Coordinate cross-functional teams (engineering, QA, operations, products, business) to align on scope, timelines, dependencies, risks, and product outcomes.
  • Oversee vendor and consultant performance, ensuring deliveries meet technical standards, SLAs, and contractual obligations.
  • Manage program governance, including roadmaps, milestones, issue tracking, risk registers, and status reporting to executives.
  • Identify risks, dependencies, and opportunities for improvement, and drive actions to resolution.
  • Drive incident management, escalations, and post-mortem analysis for platform or program-related issues.
  • Develop and maintain program dashboards, metrics, and analytics to track progress, adoption, and performance.
  • Identify process improvements, bottlenecks, and opportunities to enhance delivery efficiency and quality.
  • Partner with managers, architects, and leadership to prioritize initiatives and resolve blockers.
  • Ensure compliance with secure SDLC standards, security requirements, and governance frameworks.
  • Manage relationships with internal and external stakeholders, ensuring clear communication, alignment, and timely issue resolution.
  • Facilitate meetings, working sessions with stakeholders/delivery teams and provide regular status reporting to leadership.
  • Ensure documentation, governance, and communication materials are accurate, current, and accessible to relevant teams.

Requirements

  • Must be permanent in the title of "CERTIFIED IT DEVELOPER (APPLICATIONS)" to be considered.
  • Must have current professional/vendor certifications.
  • A masters degree in computer science or a related field AND 12 months of specialized experience in computer applications development planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management.
  • A baccalaureate degree AND 24 months of specialized experience as described above.
  • A four-year high school diploma or equivalent AND 24 months of specialized experience plus 48 months of information technology experience.
  • A satisfactory combination of education and experience equivalent to the high school diploma option.
  • Must have at least a four-year high school diploma or equivalent and at least 24 months of satisfactory full-time specialized information technology experience if qualifying under options 2, 3, or 4.

Work Type

  • Full-time

Experience Level

  • 12 months specialized experience
  • 24 months specialized experience
  • 48 months information technology experience

Education Level

  • Masters degree in computer science or related field
  • Baccalaureate degree
  • Four-year high school diploma or equivalent

Salary/Compensations

  • USD 114930 - USD 173473

Benefits

  • Health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26
  • Union benefits such as dental and vision coverage
  • Paid annual leave and sick leave
  • Paid holidays
  • Pension
  • Optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account

About the Company

  • The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order.
  • The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.
  • Agency: POLICE DEPARTMENT
  • Job Category: Technology, Data & Innovation

Equal Opportunity

  • The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.