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About the Role
You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. This is a place where you can grow as an individual, learn from senior mentors, and have a real influence on the direction of our projects. You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses. The team is responsible for building and maintaining automated systems that enforce Trustpilot’s terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools. This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement.
Responsibilities
- Work in a cross-functional “full ownership” team alongside Product, Design, and Data Science.
- Implement and release new features with a focus on backend stability and scalability.
- Help build solutions to handle high-volume data processing for fraud detection.
- Maintain and improve the internal tooling frontends (React) used for investigations.
- Troubleshoot existing software, squash bugs, and learn how to optimize database performance.
- Participate in technical discussions and learn best practices for Infrastructure as Code.
- Collaborate with Data Scientists to support the integration of detection models.
Requirements
- Experience in full-stack web development (commercial experience or a strong portfolio), with a focus on backend systems.
- Solid knowledge of JavaScript and TypeScript.
- Solid understanding of backend development with Node.js.
- Understanding of SQL (e.g., PostgreSQL) and NoSQL (e.g., DynamoDB) database concepts.
- Familiarity with component-based frontend development (ideally React).
- Hands-on experience with AWS or GCP.
- A friendly, helpful personality, open to giving and receiving feedback constructively.
- Ambitious and passionate about your work, motivated to continually improve.
Skills
- JavaScript
- TypeScript
- Node.js
- SQL
- NoSQL
- React
- AWS
- GCP
Location
- Copenhagen
- Amsterdam
- Denver
- Edinburgh
- Hamburg
- London
- Melbourne
- Milan
- New York
Work Type
- Flexible working options
Experience Level
- Software Engineer I
Salary/Compensations
- Competitive compensation package + bonus
Benefits
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year
- Rich learning and development opportunities
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs
About the Company
- Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews.
- Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
- Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing.
- We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
- We’re driven by connection. It’s at the heart of what we do.
- Our culture keeps things fresh –– it’s built on the relationships we create.
- We talk, we laugh, we collaborate and we respect each other.
- We work across borders and cultures to be the universal symbol of trust in an ever-changing world.
- With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
- Our purpose to help people and businesses help each other is a tall order, but we keep it real.
- We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.
- A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of.
- If you’re ready to grow, let’s go.
Equal Opportunity
- Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
- Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
- Together, we are the heart of trust.
- Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.
- Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
- If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.