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About the Role
We are seeking new colleagues for our continuing education department to organize courses and advise and support interested parties and participants. The role is varied and combines organization and administration with a lot of direct contact with people.
Responsibilities
- Advise and support interested parties in person, by phone, and in writing
- Process inquiries and actively guide interested parties until registration
- Accompany registrations and prepare necessary documents
- Organize and support our ongoing courses
- Manage the reception and act as the first point of contact for visitors, interested parties, participants, and instructors
- Process attendance, absences, and other organizational matters
- Coordinate internships, including necessary documentation
- Prepare and accompany course starts and completions
- Document, maintain, and process participant and interested party data in our CRM system
- Perform general organizational and administrative tasks in course operations
Requirements
- Enjoy interacting with people and have a strong service orientation
- Friendly, confident, and professional demeanor with strong communication skills
- Reliable, meticulous, and structured way of working
- Organizational skills and the ability to maintain an overview even with multiple tasks
- Proficient in MS Office (Word, Excel, and Outlook) and digital applications
- Willingness to learn new systems and our CRM program
- Team player, flexible, and able to work independently
- Very good German language skills, both written and spoken
- A commercial apprenticeship or comparable qualification and initial professional experience in customer service, reception, or administration are desirable
- You don't have to identify with every single point; feel free to apply anyway with your current CV.
Skills
- MS Office (Word, Excel, Outlook)
- Digital applications
- CRM system
- Communication skills
- Organizational skills
Location
- Germany
Work Type
- Part-time
- Full-time
Experience Level
- Entry-level
- Professional
Education Level
- Commercial apprenticeship or comparable qualification
Benefits
- Structured onboarding
- Supportive team with short decision-making processes
- Development and further training opportunities
- Opportunity to take on additional responsibilities
- Room for own ideas and active process design
- Subsidy for Deutschland-Ticket
- Very good public transport connections
- Company pension plan
- Attractive corporate benefits
- Special leave on December 24th and 31st
About the Company
- VIVIDUS is a non-profit and certified educational provider with over 15 years of experience in the education sector.
- Our focus is on vocational training, retraining, and further education in the fields of health, business, and social affairs.
- Our vision is to open up new perspectives in life for people, believing everyone deserves a chance for personal development and growth.
- We aim to lead people to success through our counseling, education, and placement services.
- With our dedicated employees and instructors, we develop courses that provide immediate benefits, such as immediate employment, career advancement, increased competence, and self-confidence.