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About the Role
The Ritz-Carlton is seeking hospitality professionals to join their team. In this role, you will ensure the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day, upholding the brand's reputation as a global leader in luxury hospitality.
Responsibilities
- Respond to and attend to guest repair requests.
- Communicate with guests to resolve maintenance issues.
- Perform preventive maintenance on tools and equipment.
- Perform cleaning and lubrication of equipment.
- Visually inspect tools, equipment, or machines.
- Carry equipment, tools, and radios.
- Identify, locate, and operate all shut-off valves for equipment and utilities.
- Maintain maintenance inventory and requisition parts and supplies.
- Communicate daily activities and problems to other shifts.
- Perform surface preparation, painting, and minor drywall and wood trim repair.
- Replace light bulbs and A/C filters.
- Perform complete and thorough cleanup of painting or repair areas.
- Test, troubleshoot, and perform basic repair on all types of equipment, plumbing, and electrical components.
- Program TVs and perform general housekeeping and engineering-related inventory duties.
- Use the Lockout/Tagout system before performing maintenance work.
- Perform repairs on interior and exterior landscaping and sprinklers.
- Input air handler schedules and make temperature changes using basic computer skills.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Adhere to quality expectations and standards.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Perform heavier lifting or movement tasks with assistance.
- Move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Enter and locate work-related information using computers.
- Perform other reasonable job duties as requested.
Requirements
- High school diploma or G.E.D equivalent.
- Some experience in general maintenance, exterior and interior surface preparation and painting.
- Experience in hotel engineering or maintenance is a plus.
- No supervisory experience required.
- Driver's License required.
Skills
- Air conditioning and refrigeration
- Electrical
- Mechanical
- Plumbing
- Pneumatic/electronic systems and controls
- Carpentry and finish skills
- Kitchen equipment
- Vehicles
- Energy conservation
- General building maintenance
- Basic computer skills
Experience Level
- Some experience in general maintenance
- Experience in hotel engineering or maintenance a plus
Education Level
- High school diploma or G.E.D equivalent
About the Company
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
- Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.