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About the Role
Tantillo Auto Group is hiring a Parts Counterman for our new store. We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments. Our employees work hard to ensure our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We know how to value our human capital and give every employee the opportunity to grow.
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Requirements
- Must have automotive counter experience
- High School Diploma or equivalent
- Prior automotive counter person experience in either a OEM or aftermarket setting
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
Skills
- Interpersonal skills
- Time management skills
Location
- New store
Work Type
- Full-time
Experience Level
- Experience required
Education Level
- High School Diploma or equivalent
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
- Employee discounts
About the Company
- Tantillo Auto Group prides itself in delivering a truly outstanding experience to its customers at all levels and across all departments.
- Employees work hard to ensure customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
- The company values its human capital and gives every employee the opportunity to grow.
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.