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About the Role
The Materials & Product Integrity Specialist supports material development, sourcing, testing, and product quality activities. This role reviews material and product submissions, maintains accurate records, and supports the investigation of quality concerns. The Specialist partners with various teams and suppliers to ensure products meet design, cost, timing, brand, and quality requirements.
Responsibilities
- Support seasonal material sourcing and development within established design, cost, quality, and timing requirements.
- Review assigned material and product submissions for color, appearance, construction, consistency, quality, and alignment with approved specifications and design intent.
- Maintain accurate material records in PLM, including material setup, specifications, size associations, supplier quotes, testing documentation, and approval status.
- Communicate clear, actionable feedback and development priorities to suppliers, agents, and cross-functional partners.
- Coordinate requests for material specifications, size capabilities, testing documentation, and other information required to evaluate and approve materials.
- Partner with the Senior Manager, Materials & Product Integrity, to create and distribute material and product-quality knowledge resources.
- Coordinate material sample orders and supplier quotes in PLM and issue corresponding handoff notifications to suppliers.
- Prepare and coordinate shipments of samples and materials to external and overseas partners.
- Review, approve, and track supplier invoices, partnering with accounting to support timely payment.
- Maintain organized physical and digital libraries for catalogues, material samples, and approved production range standards.
- Track material sample ship dates against the Product Development calendar and communicate priorities to suppliers.
- Manage the timely receipt of supplier quotes, gemstone identification reports, and material-content testing documentation.
- Review assigned materials and products against established KS brand and quality standards, documenting discrepancies and escalating concerns.
- Coordinate required testing for assigned products throughout development and production.
- Review test reports for completeness and alignment with established requirements, escalating failures, discrepancies, or missing documentation.
- Coordinate wear testing, track results, and communicate findings.
- Document and track quality concerns received from Retail, Customer Service, the Distribution Center, and cross-functional partners.
- Identify recurring trends and support the preparation of high-level updates for leadership.
- Support root-cause investigations, corrective-action tracking, and product inspections.
- Build effective working relationships with Design, Merchandising, Product Development, Production, suppliers, and agents.
- Provide clear, constructive feedback to suppliers and agents.
- Track supplier performance, including lead times, on-time delivery, successes, and improvement opportunities.
- Support new supplier onboarding by coordinating established requirements, documentation, and cross-functional communication.
Requirements
- Bachelor’s degree or equivalent professional experience in Product Development, Design, Business, Fashion Merchandising, Supply Chain, Quality Assurance, or related field.
- One to three years of experience in material sourcing, product development, technical design, quality assurance, product integrity, or a related function.
- Working knowledge of gemstones, jewelry materials, manufacturing methods, and product-development processes.
- Detail-oriented and highly organized, with the ability to manage multiple priorities and adapt quickly in a fast-paced environment.
- Ability to work independently on defined assignments, exercise sound judgment within established processes, and escalate issues outside known parameters.
- Experience working with domestic and overseas suppliers.
- Strong written and verbal communication skills.
- Proficiency in Excel, Word, PowerPoint, and Adobe Acrobat.
- Ability to build effective cross-functional relationships and work collaboratively across teams.
- A growth mindset, intellectual curiosity, and a desire to learn, embrace new ideas, and contribute to continuous improvement.
- A shared appreciation for Kendra Scott’s core values of Family, Fashion, and Philanthropy.
Skills
- Gemstones
- Jewelry materials
- Manufacturing methods
- Product development processes
- Excel
- Word
- PowerPoint
- Adobe Acrobat
- PLM (preferred)
- Photoshop (plus)
- Illustrator (plus)
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- One to three years
Education Level
- Bachelor’s degree or equivalent professional experience
About the Company
- Kendra Scott is a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design.
- Founded on Family, Fashion and Philanthropy, the company believes that employees and customers are the heart and soul of the brand, and that giving back is the truest form of success.
- Fashion meets innovation in the design of two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of a growing retail environment across the country.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company.