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About the Role

Kitchen Designers at The Home Depot help customers realize their kitchen and bath design aspirations. They engage customers, understand their needs, and guide them through the design process, offering product options, samples, and expert advice. Designers utilize design tools and showroom resources to educate customers, set expectations, and provide tailored solutions for various projects. They also promote current offers, financing, and Home Depot's advantages, while maintaining a clean and organized showroom. Designers provide ongoing project support and address customer inquiries.

Responsibilities

Greet and engage customers
Listen to customer needs
Guide customers through the design process
Offer "good, better, best" options
Provide samples to take home
Offer expert advice on products, services, and installation
Use design tools and showroom resources
Educate customers
Set clear expectations
Provide tailored solutions
Highlight current promotions
Highlight financing options
Highlight advantages of choosing Home Depot
Ensure the showroom is clean, organized, and well-stocked
Create a welcoming and safe shopping environment
Follow up on project statuses
Address customer questions
Guide customers every step of the way

Skills

Design
Customer Engagement
Sales
Product Knowledge
Customer Service

About the Company

The Home Depot