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About the Role
CGM is a leading company in software solutions for healthcare, operating in 19 countries with nearly 9,000 employees. We are seeking individuals who understand the power of AI in the eHealth environment, want to shape the future, and are passionate about using technology to make healthcare smarter, simpler, and better. Join our mission to create the healthcare system of the future, where knowledge saves lives.
Responsibilities
- Install, configure, and commission software solutions for customers.
- Support implementation and rollout projects in close collaboration with internal departments.
- Assist customers with technical and application-related inquiries.
- Conduct training sessions and user workshops to ensure successful software adoption.
- Analyze and resolve technical issues, supporting complex problem-solving.
- Reliably document projects, support cases, and activities in SAP.
Requirements
- Completed vocational training as a Medical Assistant (m/f/d), in IT, or a comparable qualification.
- Ideally, initial professional experience in support, customer service, or a similar role.
- Good technical understanding and interest in software solutions.
- Structured, independent, and solution-oriented work approach.
- Enjoy communicating with customers and possess a service-oriented attitude.
- Fluent German language skills, both written and spoken.
Location
- On-site
- Remote
Work Type
- Hybrid
Experience Level
- Entry-level
- Professional
Education Level
- Vocational training
- IT training
- Comparable qualification
Benefits
- Mobile work (2 days remote per week)
- Job bike leasing
- Active breaks
- Online home workout videos
- Corporate benefits with discounts
- Company events (on-site and remote)
- Company pension plan
About the Company
- CGM is a leading company in software solutions for the healthcare sector.
- We operate in 19 countries and employ nearly 9,000 dedicated employees.
- We leverage AI in the eHealth environment.
- Our goal is to make healthcare smarter, simpler, and better through technology.
Equal Opportunity
- We welcome applications regardless of disability, gender, nationality, ethnic and social origin, religion, age, sexual orientation, and identity.