Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Broker/Client Support Technician role.

Rezi rewrites your resume against Ardonagh Specialty's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Broker/Client Support Technician posting at Ardonagh Specialty — free, in seconds.

About the Role

This role involves preparing market submissions, maintaining client files, monitoring renewals, logging quotes, and handling daily financial monitoring. You will also assist with due diligence, binding submissions, and managing client and insurer inquiries, ensuring timely contract certainty and invoicing.

Responsibilities

Preparing market submissions and placing documentation including MRC’s and endorsements.
Maintaining clear, accurate and comprehensive files reflecting the transactions undertaken on behalf of clients.
Inviting and monitoring renewal instructions.
Logging of all quotes and enquiries.
Daily monitoring with NST/IBA team to monitor bad debt, cash and funding.
Bordereaux monitoring for current binders and lineslips.
Assisting with “know your client” due diligence procedures.
Assisting with binding submissions via Whitespace.
Deal with incoming enquiries from clients, insurers and other third parties in a professional and timely manner.
Monitor timeliness of the placement process to ensure Contract Certainty is achieved and timely invoicing is achieved.
Assisting with production of taxation schedules for Global Programs.
Generally providing support to the producers/brokers within the Division.
Carrying out such projects and other duties and tasks as may from time to time be required.

Requirements

Sufficient knowledge and understanding of the relevant aspects of the Law of Agency and the Law of Contract to be able to perform the Principal Tasks.
Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks.
Good working knowledge of the UK regulatory requirements as they affect the business of the Terrorism Divison.
Awareness of legal and jurisdictional requirements in territorial limits worked on and maintenance of up to date knowledge of current market practices.
Knowledge of Price Forbes practices, procedures and service standards.
Knowledge and/or awareness of Price Forbes IT systems and processes.
Good working knowledge of London market practices.
Understanding of MRC and endorsements.
Good knowledge and understanding of Lloyd’s Crystal and Risk Locator tools.
Knowledge and understanding of electronic placing systems (PPL/Whitespace).
Understanding of Binding Authority procedures and bordereaux management.
Ability to retain existing business and the confidence of the clients.
Ability to work effectively as part of a team.
Ability to work under pressure and to meet deadlines.
Ability to use Microsoft Word and Excel packages.
Ability to use the Price Forbes IT systems.
At all times behave in a way that upholds and promotes the good name and reputation of Price Forbes.
Maintain the highest standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct.
Treat as paramount the quality of service provided to the customer in terms of speed and accuracy of response, frequency of communication and the timely presentation of documentation.
Comply with Price Forbes’ practices, procedures and service standards.
Deal honestly and fairly with fellow employees, customers, and others within the insurance profession; and value other team members as colleagues.
Take responsibility for own learning and development; keep up to date with developments in law and practice relating to own field of expertise; and ensure that all external and internal training obligations and requirements are fulfilled.

Skills

Microsoft Word
Microsoft Excel
Electronic placing systems (PPL/Whitespace)
Lloyd’s Crystal
Risk Locator tools
Bordereaux management

Location

London
Hybrid

Work Type

Full time
Permanent
Hybrid

Salary/Compensations

Competitive salary

Benefits

Apprenticeships
Study support
Participation in our annual Spotlight Awards
Community Trust
Sports Teams
Office socials
Events
Wellbeing programs
Fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans
Employer pension contribution of 10% (providing you, the Employee provides 5%)
Good work life balance - flexibility to suit you
Life Assurance at X4 of your base salary
Group Income Protection
Generous Annual Leave entitlement
Private Medical Insurance
Group annual bonus scheme

About the Company

At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.
Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.
Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

Equal Opportunity

We are an equal opportunities Employer, dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive, bring their whole self to work, and reach their full potential.
We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success.
Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.