Head of Digital Performance at Nord Anglia Education | GB | Rezi

Head of Digital Performance at Nord Anglia Education

Head of Digital Performance

Nord Anglia Education · GB

Yesterday

Head of Digital Performance

Nord Anglia Education · GB

a day ago
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About the Role

Lead Nord Anglia’s global digital performance and product strategy, holding end-to-end accountability for digital marketing performance and digital platform outcomes across all schools globally. This role shapes strategy and sets standards across digital performance, paid media, channel activation, and website optimization, driving continuous improvement in digital capability across regions and schools. The role serves as the formal deputy to the Group Head of Marketing & CRM, providing leadership cover, strategic direction, and decision-making authority across the Marketing & CRM function.

Responsibilities

  • Lead and develop high-performing Digital Marketing and Product teams, fostering a culture of accountability, collaboration, and continuous improvement.
  • Act as deputy to the Group Head of Marketing & CRM, providing leadership, strategic direction, and decision-making support across the wider Marketing & CRM function.
  • Help shape and deliver the global Marketing & CRM strategy, ensuring alignment of priorities, resources, and execution across regions.
  • Drive employee engagement, talent development, succession planning, and performance management within the Digital and Product teams.
  • Define and lead the global digital marketing and paid media strategy, optimizing performance across SEM, paid social, display, and programmatic channels.
  • Manage agency partners and internal teams to deliver effective paid media campaigns that drive inquiries, conversion, and return on investment.
  • Champion best practice, innovation, and thought leadership in performance marketing, using data and insights to enhance results across markets.
  • Lead cross-functional initiatives to improve marketing effectiveness, operational excellence, and the parent journey across all digital touchpoints.
  • Oversee campaign measurement, attribution modeling, and reporting, ensuring data-driven decision making and continuous optimization.
  • Partner with regional and school stakeholders to drive digital excellence, improve lead quality, and maximize marketing performance across the global networks.

Requirements

  • Extensive experience executing digital marketing (PPC, SEO, social media).
  • Digital product management experience, including CRO and managing development of websites.
  • Experience leading and developing high-performing teams.
  • Experience operating as a deputy to a senior leader.
  • Experience in brand guidelines, governance, and brand campaigns.
  • Experience in CRM (Salesforce, Open Apply, Hubspot) optimization.
  • Good cross-cultural, interpersonal & communication skills to interact with diverse nationalities and cultures.
  • Experience influencing senior stakeholders within a complex global organization.
  • Excellent analytical skills with the passion and drive to demonstrate and quantify success.
  • Results-oriented with the ability to consistently map efforts against identified KPIs and ROI.
  • Experience with Google Marketing Platform tools.
  • Experience in project management and the ability to prioritize work against the organization's goals.
  • Team management experience (agency/client side).

Skills

  • Digital Marketing
  • PPC
  • SEO
  • Social Media
  • Digital Product Management
  • CRO
  • Website Development
  • CRM Optimization
  • Cross-cultural Communication
  • Interpersonal Skills
  • Stakeholder Influence
  • Analytical Skills
  • KPI Management
  • ROI Analysis
  • Google Marketing Platform
  • Project Management
  • Team Management

Location

  • London

Work Type

  • Full-time

Experience Level

  • Extensive experience
  • Senior level

About the Company

  • Nord Anglia Education is the world’s leading international schools organisation with 90+ international schools in the Americas, Europe, China, Southeast Asia, and the Middle East, educating over 100,000 students.
  • The organization is driven by a unifying philosophy: ambitious for students, people, and its family of schools.
  • Exclusive collaborations with institutions like UNICEF, MIT, and Juilliard place Nord Anglia at the forefront of educational thinking.
  • Joining Nord Anglia Education means becoming part of a committed and innovative team within the world's leading premium schools group, with an active global network.
  • The company encourages a “Create your Future” mindset, offering experiences and opportunities for skill enhancement and career growth with autonomy.

Equal Opportunity

  • Nord Anglia Education is an equal opportunities employer dedicated to creating a diverse and inclusive workforce.
  • All colleagues are treated fairly based on skills and qualifications, without discrimination.
  • Individuals from all backgrounds, including those with different abilities, neurodivergent conditions, and protected characteristics, are valued.
  • Recruitment aligns with the EmpowerUs Behaviours Framework: Communicate with Impact, Collaborate with Empathy, Make Considered Decisions, Embrace Change, and Drive Growth.
  • Nord Anglia Education is committed to ensuring the highest possible safeguarding standards and expects all employees to share this commitment.