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About the Role

Villa Restaurant Group is seeking an experienced and energetic Starbucks General Manager to lead our brand-new Starbucks location opening at JFK International Airport’s Terminal 6. This is an exciting opportunity for a hands-on leader to build a team from the ground up, create a strong store culture, and deliver an exceptional Starbucks experience in a fast-paced airport environment.

Responsibilities

Lead all aspects of daily store operations, including staffing, scheduling, training, inventory, cash management, food safety, and brand compliance
Recruit, onboard, train, and develop a high-performing team of managers, shift leaders, and baristas
Create a welcoming environment while maintaining Starbucks’ standards for quality, service, cleanliness, and hospitality
Drive sales and profitability by managing labor, inventory, product waste, and other controllable expenses
Establish clear performance expectations and hold team members accountable
Coach and develop employees while building a positive, respectful, and inclusive workplace
Ensure compliance with Starbucks standards, Villa Restaurant Group policies, airport requirements, union requirements, and all applicable employment and food-safety regulations
Maintain accurate operational, payroll, scheduling, and financial records
Partner with airport and company leadership to support store-opening activities and ongoing business goals
Maintain the flexibility to work early mornings, evenings, weekends, and holidays based on operational needs

Requirements

At least three years of restaurant, café, retail, or hospitality management experience
Previous General Manager or comparable leadership experience strongly preferred
Starbucks management experience is highly preferred
Proven experience recruiting, training, coaching, and retaining employees
Strong knowledge of labor management, inventory control, budgeting, and operational performance
Excellent communication, organization, problem-solving, and leadership skills
The ability to remain calm and make sound decisions in a high-volume environment
Experience working in an airport, union, or similarly regulated environment is a plus
The ability to meet all JFK Airport security and badging requirements
The ability to stand for extended periods and perform the physical duties required in a restaurant environment

Skills

Leadership
Communication
Organization
Problem-solving
Labor management
Inventory control
Budgeting
Operational performance

Location

Queens, NY 11430

Work Type

Full-time

Experience Level

General Manager
Management

Salary/Compensations

$85,000.00 - $85,000.00 Salary/year

Benefits

Competitive compensation and benefits based on eligibility

About the Company

Villa Restaurant Group is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.
Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.)
40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar)

Equal Opportunity

Villa Restaurant Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.