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About the Role
As a Waiter at Conrad London St. James, you will be responsible for delivering memorable experiences to guests by providing exceptional food and drink service, spreading the warmth of hospitality.
Responsibilities
- Work part-time hours: This position is offered on a 32-hour-per-week contract
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
- Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
- Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
- Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Requirements
- A positive attitude towards the job, customers and also your co-workers
- A passion for learning new and varied skills and growing within our company
- The flexibility of working hours
- The energy to work in a fast-paced environment
- Be the face of the Blue Boar Pub and follow our Service and Standards of Procedure
- Strengthen and maintain product knowledge in order to be able to offer the highest customer experience.
- Help to maintain a clean and organised workplace and follow set up and break down procedures
Location
- London
Work Type
- Part-time
Salary/Compensations
- Hourly pay of £13.26 plus an expected average annual service charge between £2,000 - £2,500
Benefits
- Discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
- 50% off food and beverage at participating outlets.
- Free meals on duty
- 28 days' holiday including bank holidays, increasing with service.
- Employee Stock Purchase Programme (ESPP) with a 15% discount.
- Pension scheme
- High street discounts through Perks at Work.
- Mental health resources through our Care for All hub, including free counselling and support through our Employee Assistance Programme (EAP).
- Crisis Concierge for practical support and emotional care during times of loss.
- Career development opportunities through learning and development programmes.
About the Company
- At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments.
- The Blue Boar Pub is a modern gastropub, with a particular focus on traditional tavern fayre. Situated in the heart of Westminster, 300 meters away from the Houses of Parliament, we pride ourselves on our warm service. We were crowned as Regional winner for ‘Best Pub & Bar’ in London and County winner for Greater London. We have also been named the one to watch at the top 50 Gastro Pub Awards.
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.