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About the Role
This role contributes to achieving the strategy’s aims through delivery of a first-class housing advice and options service, ensuring statutory Homelessness Reduction Act legislative requirements are met, and working effectively with stakeholders using early intervention and prevention strategies.
Responsibilities
- Ensure tenancies set up via Camden’s PRS access schemes are sustainable and sustained for as long as possible through casework with applicants and landlords/agents and wider joint working.
- Achieve challenging targets within defined timescales for helping families make positive moves to prevent homelessness or out of temporary accommodation, through provision of first-class housing advice and support with a wide range of housing options.
- Complete high-quality, timely, and accurate assessments in accordance with the Housing Act 1996 Parts VI and VII, Code of Guidance, caselaw, and the council’s strategies and policies.
- Ensure personalised housing plans are actioned for households to move seamlessly and successfully to an affordable, suitable, and sustainable home.
- Support people leaving prison to access and sustain safe accommodation, working closely with partners across the criminal justice system.
- Coordinate effective release planning and reduce the risk of homelessness on release.
- Engage in regular co-location with criminal justice partners, building strong working relationships and ensuring a joined-up approach to supporting individuals to successfully reintegrate into the community.
Requirements
- Good understanding of housing legislation and related areas.
- Confident using data and digital systems to keep services efficient and accessible.
- Commitment to safeguarding and wellbeing, taking a trauma-informed approach and supporting psychological safety.
- Belief that everyone deserves a safe, decent home.
- Readiness to go the extra mile to make services approachable, transparent, and responsive.
- Enthusiasm for Camden’s ambition to make it the best place to live and work.
- Passion for ensuring services are delivered in a relational way, with the best outcomes for residents at its heart.
- Proactive approach acting early to prevent issues and supporting people before problems escalate.
- Caring and empathetic approach, listening and understanding residents’ concerns.
- Ability to collaborate well with colleagues, partners, and communities.
- Knowledge of how to engage with people from different backgrounds in a respectful and inclusive way.
- Standard DBS check required.
Skills
- Housing advice and options service delivery
- Casework with applicants and landlords/agents
- Stakeholder engagement
- Early intervention and prevention strategies
- Assessment completion
- Personalised housing plan development
- Collaboration with criminal justice system partners
- Data and digital systems usage
- Relational service delivery
- Trauma-informed approach
Location
- 5 Pancras Square N1C 4AG
Work Type
- Permanent
- Fixed Term (12 months)
- Full Time (36 hours per week)
Salary/Compensations
- £43,615 - £49,523
Benefits
- Flexible working
- 27 days annual leave (+ bank holidays)
- Family leave
- Loan schemes
- Access to staff networks
- Pensions scheme
About the Company
- Camden is changing on the inside to make life better for everyone.
- Residents and communities are at the heart of everything Camden does.
- Camden is home to important conversations and is making radical social change a reality.
- Camden wants every colleague to feel they belong and can thrive.
- Camden welcomes applications from all parts of our community.
- Camden is committed to providing the support, adjustments, and flexibility people need to succeed.
- Camden is committed to making its recruitment process barrier-free and accessible for everyone.
- Camden's recruitment to this role is anonymised to support the objective of reducing the impact of unconscious bias.
Equal Opportunity
- Particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience.
- Different voices and perspectives make us stronger.
- We’ll work with you to make sure the process works for you.