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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to go the extra mile.
Responsibilities
- Deliver five-star service at pace.
- Recommend and sell new food products.
- Serve, sell, fill, and drive growth in sales.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance customer experience.
- Contribute to a positive, high-energy environment.
- Support colleagues in delivering a seamless customer experience.
- Work across various areas of the store, adapting to changing demands.
- Introduce sweeping innovations to customers.
Requirements
- Must be 18 years or older.
- Must be resilient and committed.
- Must be digitally confident.
- Must be a team player.
- Must be flexible.
- Must be ready to work early mornings.
- Must be ready to work under pressure.
- Must be adaptable to the needs of customers and the retail business.
Skills
- Customer service
- Sales
- Product knowledge
- Digital literacy
- Teamwork
- Adaptability
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
About the Company
- M&S is the UK's fastest-growing retailer.
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers.
- M&S is embarking on a business transformation and introducing innovative, new experiences to the retail world.
Equal Opportunity
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.