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About the Role
This role offers a unique opportunity to combine responsibility for client reporting and business support activities with a broad range of office administration and general affairs duties within a dynamic asset management environment. The successful candidate will play a key role in preparing and managing recurring client and fund reporting, ensuring the accuracy of investment-related information, and supporting the production of client-facing materials. In addition, as part of a relatively small office, the role will provide essential support for office operations, vendor management, administrative processes, and day-to-day business activities.
Responsibilities
- Prepare, review, and distribute monthly, quarterly, and ad hoc client reports and fund reporting materials.
- Collect, validate, reconcile, and maintain data used in client reporting, including investment performance, portfolio, and fund information.
- Support the production of client presentations, fund factsheets, periodic reviews, and other client-facing materials.
- Coordinate with Investment, Sales, Operations, and overseas teams to obtain information and ensure timely report delivery.
- Monitor reporting schedules and manage recurring deadlines to ensure all deliverables are completed accurately and on time.
- Respond to internal and external requests relating to fund information, reporting data, and client documentation.
- Assist with the preparation and maintenance of marketing and business development materials.
- Complete client questionnaires, due diligence requests, RFPs, and other information requests as required.
- Liaise with external service providers and global offices to support reporting and operational activities.
- Contribute to process improvements that enhance reporting accuracy and efficiency.
- Support the day-to-day administration and smooth operation of the Tokyo office.
- Coordinate with external vendors, building management, and service providers.
- Assist with invoice processing, expense administration, and other payment-related activities.
- Manage office supplies, equipment, facilities-related matters, and general office maintenance.
- Coordinate meetings, visitor arrangements, travel bookings, and related logistics.
- Maintain office records, filing systems, documentation, and administrative procedures.
- Assist with on-boarding and off-boarding arrangements for employees and contractors.
- Work closely with local and overseas Finance, HR, IT, Legal, and Compliance teams on administrative and operational matters.
- Provide general business support to local management and the wider team as required.
- Undertake additional administrative and office management responsibilities to support the evolving needs of the business.
Requirements
- Relevant experience within financial services, including asset management, investment management, securities, banking, custody, fund administration, or a related environment.
- Experience in client reporting, fund reporting, client services, investment operations, middle office, or back-office functions is highly desirable.
- Strong attention to detail and the ability to work accurately with financial, investment, and numerical data.
- Excellent organisational and time-management skills with the ability to manage multiple priorities and recurring deadlines.
- Advanced proficiency in Microsoft Excel and strong working knowledge of PowerPoint, Word, and Outlook.
- Experience working with reporting systems, fund accounting systems, or investment data platforms would be advantageous.
- Strong interpersonal and communication skills with the ability to build effective working relationships across teams and geographies.
- Proactive, adaptable, and comfortable working within a small-office environment.
- High degree of ownership, accountability, and willingness to take on a broad range of responsibilities.
- Ability to work independently while maintaining a collaborative approach.
- Japanese: Business-level proficiency or above (written and spoken).
- English: Ability to communicate effectively via email and collaborate with overseas colleagues.
- Strong business English skills are advantageous but not essential.
- Greater emphasis will be placed on accuracy, practical capability, attention to detail, and the ability to operate effectively in a bilingual international environment.
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Outlook
Location
- Tokyo
Work Type
- Permanent
Benefits
- Comprehensive range of benefits
- Performance-based compensation
- Variety of lifestyle and family benefits to promote well-being
About the Company
- GAM is one of the world’s leading independent asset managers.
- We provide differentiated active investment solutions and products for institutions, financial intermediaries and private investors.
- Together we share a common set of values rooted in teamwork, integrity, entrepreneurial flair and professional excellence.
- Our employees are our most valuable asset.
- Being able to offer an attractive work environment where talented minds from various backgrounds are keen to work is key to the long-term success of our company.
- We firmly believe in the importance of maintaining the open culture of a small company, aiming to avoid bureaucracy and encouraging a flexible, accessible and hands-on working style across the Group.
- In turn, our people reward us with their loyalty.