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About the Role
Transport for London (TfL) offers a unique public service opportunity with a rich heritage and commercial outlook. This role is crucial for maintaining the safety and functionality of network assets, ensuring a customer-focused service within an allocated region.
Responsibilities
- Deliver day-to-day regional operations with in-house teams, suppliers and contractors to provide a cost-effective, responsive and resilient service.
- Protect and improve operational performance within the region to achieve scorecard objectives.
- Discharge statutory obligations as the Highway and Traffic Signals Authority and comply with relevant legal and health and safety requirements.
- Maintain effective stakeholder relationships, including Boroughs.
- Provide operational input into schemes and projects to ensure quality and efficiency.
- Support the management of minor works and events through site inspections and quality checks.
- Participate in knowledge sharing and capability building across the team.
- Develop working knowledge of the regional network, proactively manage risks and identify opportunities.
- Assist with incidents and emergencies to ensure safety, minimise disruption and protect assets.
- Liaise with internal and external stakeholders and attend site when required.
- Participate in an on-call duty roster if required.
- Maintain good working relationships with the supply chain to deliver operational activities.
- Ensure network assets are safe, fit for purpose, and maintained to a consistent standard.
Requirements
- Full, current driving licence and willingness to drive a TfL fleet vehicle.
- Candidates must be able to demonstrate their right to work in the UK.
- TfL is unable to offer visa sponsorship for this role.
Skills
- Stakeholder Engagement (Practitioner)
- Business Document Production (Practitioner)
- Health and Safety Management (Practitioner)
- Contract Performance Management (Practitioner)
- Managing Resources (Practitioner)
- Information Management and Reporting (Practitioner)
- Incident Reporting and Investigation (Practitioner)
- Understanding Customer Needs / Customer Engagement (Practitioner)
- Maintenance and Operations Investment Decision Making (Awareness)
- GCSE education or equivalent and/or a qualification in highways or asset management.
- Awareness of statutory obligations and legal frameworks, including Health & Safety.
- Awareness of asset management principles and practices.
- Knowledge of the London Surface Transport Network.
- Good working knowledge of one or more Surface Transport assets and systems.
- Understanding of London's political landscape, including Boroughs and key influencers.
- Building and maintaining relationships with team members, customers and stakeholders.
- Working remotely and to agreed targets or goals.
- Managing and operating a road network in line with highway and transport policy.
- Using multiple IT systems such as NAMS, SFM or Workflow.
- Delivering a high-standard 24/7 operational asset management service.
- Responding appropriately to events and working calmly under pressure.
Location
- Beddington Lane Croydon
Work Type
- Permanent
- Hybrid working
Education Level
- GCSE education or equivalent
- Qualification in highways or asset management
Salary/Compensations
- £35,500 - £44,500
Benefits
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
About the Company
- Transport for London (TfL) has a rich heritage, a commercial outlook, and is an iconic brand providing a unique public service.
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
Equal Opportunity
- We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve.
- We believe that a diverse workforce enables us to deliver better services and outcomes.
- Our goal is to make our recruitment as inclusive as possible.
- As a Disability Confident Leader, we actively encourage applications from disabled people.
- As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met.
- We use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
- We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.