Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Travel Concierge & Reception Coordinator role.
Rezi rewrites your resume against Goway Travel's job description. Free.
Tailor your resume to this Travel Concierge & Reception Coordinator role.
Rezi rewrites your resume against Goway Travel's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Travel Concierge & Reception Coordinator posting at Goway Travel — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Travel Concierge & Reception Coordinator posting at Goway Travel — free, in seconds.
About the Role
We are looking for a professional, friendly and highly organized Travel Concierge & Reception Coordinator to be the first point of contact for our clients, Travel Agents, suppliers and visitors. This is a fully in-office role with no work-from-home option.
Responsibilities
- Answer incoming calls and direct clients, Travel Agents and suppliers to the appropriate person or department.
- Welcome visitors and manage entry into the office.
- Escort guests to meeting rooms and ensure rooms are prepared when required.
- Update welcome boards for special visitors and events.
- Coordinate incoming and outgoing couriers, mail and deliveries.
- Maintain a professional, organized and welcoming reception area.
- Provide an exceptional Client Experience during every interaction.
Requirements
- Excellent telephone and Client Experience etiquette.
- Strong verbal and written communication skills.
- Professional, polished and welcoming manner.
- Excellent organization and attention to detail.
- Strong listening and problem-solving skills.
- Ability to remain calm and professional with challenging callers.
- Ability to multitask and prioritize.
- Comfortable using Microsoft Office and learning new systems.
- Reliable, punctual and comfortable working independently.
Location
- Toronto
Work Type
- Full Time
- 100% In-Office
Salary/Compensations
- $40,000 - $45,000 CAD
Benefits
- Competitive salary accompanied by performance incentives
- Paid personal days
- Birthday off each year
- RRSP contributions matching
- Comprehensive medical, dental, and vision coverage
- Access to continuous learning and industry-leading training
- Exclusive perks and discounts on worldwide getaways
About the Company
- Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel.
- With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents.
- We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities.
- Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters.
- Discover more at goway.com.
Equal Opportunity
- Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone.
- We appreciate every applicant’s interest.
- Please be advised that only those selected for an interview will be contacted.
- Goway Travel Ltd will retain applications, notifications, and records related to this posting for three years, reflecting our commitment to fair and equitable hiring practices.