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About the Role

As an Engineering Manager at UW, you will create clarity, consistency, and momentum within your squad. You will set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability. You will invest in people through coaching, feedback, and development, while fostering a positive team culture. You will communicate effectively across levels, manage complexity, and continuously grow as a leader to enable your teams to do their best work.

Responsibilities

Take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy.
Understand all of the technologies used by UW in your squad, and how they fit together.
Take an integral role in defining team goals and ensuring proposed work is aligned with them.
Drive prioritisation within the team to best achieve goals.
Identify and put in place practices needed to ensure security and operational service level objectives (SLOs) are met.
Coordinate with your squad — and others as needed — to ensure organisation-wide on-call coverage.
Drive the squad to operational excellence, leading regular metrics reviews to ensure high coverage and performance.
Work with the Product Manager and team to set objectives and key results (OKRs) that align with company goals.
Identify risks and blockers early and work with stakeholders to mitigate them.
Measure team performance so that you can continually improve it.
Communicate team progress against OKRs, key performance indicators (KPIs) and other milestones to relevant stakeholders.
Co-lead annual and quarterly planning for your squad.
Ensure the squad is staffed with the technical skillsets to deliver objectives, developing skills within team members and/or hiring as needed.
Onboard, train, develop and coach your reports to facilitate their career growth.
Participate in performance calibration and promotion reviews for your squad.
Understand and communicate company, department, and pillar strategy and goals to your squad.
Interact with stakeholders from across the business in order to provide insight and context to their teams.
Teach our culture to others and foster a healthy dynamic within your team.
Help to resolve interpersonal conflicts and gather, share and act on feedback.
Effectively communicate company and department changes to your squad.
Raise the team's voice to senior leadership.
Collaborate effectively with cross-functional colleagues, such as UX and data.
Co-lead your squad with your squad's Product Manager.
Ensure team expenditures (both OpEx and CapEx) are in line with budgets.

Requirements

Experience taking responsibility for technical decisions and aligning them with strategy.
A clear understanding of engineering practices and ability to identify improvements.
Experience defining team goals and driving prioritisation to achieve them.
Ability to work with Product Managers to set OKRs aligned with company goals.
Ability to co-lead annual and quarterly planning.
Experience identifying risks early and mitigating them.
Experience identifying practices for security and SLOs.
Ability to drive operational excellence and lead metrics reviews.
Experience of managing a team of engineers.
Proven ability to onboard, train, develop, and coach reports, as well as participating in performance calibration and promotion reviews.
Intermediate awareness of customer and market insights.
Ability to communicate strategy to the squad.
Experience fostering a healthy team dynamic and resolving interpersonal conflicts.
Ability to collaborate effectively with cross-functional colleagues.
Background check required.
Failure to reveal information relating to convictions required for background checks could lead to withdrawal of an offer of employment.

Skills

gRPC
GraphQL
React
Kafka
Docker
Kubernetes
Go (preferred but not essential)

Location

Remote

Work Type

Remote-first
Full-Time
Optional four-day working week

Experience Level

Management experience
Experience taking responsibility for technical decisions
Experience defining team goals
Experience identifying risks
Experience identifying practices for security and SLOs
Experience managing a team of engineers
Experience fostering a healthy team dynamic
Experience resolving interpersonal conflicts

Salary/Compensations

Competitive salary benchmarked against the industry
Annual discretionary bonus ranging from 15-40%

Benefits

Work abroad for up to three weeks, twice every tax year
25 days holiday plus bank holidays (increasing with tenure)
Option to trade up to five days holiday each year
UW discounts on services
Free Cashback Card
Matched-contribution pension scheme
Life assurance (up to 4x salary)
Family-first policies
Allowance for private health insurance, dental insurance, or gym membership
Eight-week paid sabbatical after four years of service
Dedicated learning and development budget
Bi-annual promotion cycles
Belonging groups that help shape our culture
Company-wide celebrations

About the Company

UW aims to take the headache out of utilities by providing energy, broadband, mobile, and insurance in one place with savings.
The company aims to double in size.
UW's proposition to customers is simple, but the behind-the-scenes complexity is interesting for technology teams.

Equal Opportunity

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone.
Welcome to apply regardless of age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.
Support for needs is available upon request.
We welcome applications from all backgrounds.