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About the Role

As Revenue Operations Manager, you will shape our CRM transformation, drive GTM programs end-to-end with strong project-management discipline, and build the operational backbone for revenue reporting and scaling. This is a hands-on builder role for someone comfortable with ambiguity, who wants to see the direct impact of their work as much as they enjoy shaping scope and process from scratch. It's a global role with interesting, complex clients across our markets.

Responsibilities

Scope, structure and actively drive GTM initiatives end-to-end, translating ideas into tangible plans with clear outcomes.
Play a leading role in the implementation and ongoing evolution of our CRM, from business requirements and process design through implementation, testing, rollout and adoption.
Take a leading operational role in the pre-sales new-logo programme, including client segmentation and targeting, implementing lead-generation tools, establishing outreach processes and templates, and tracking performance against agreed targets.
Support the Head of Revenue Operations with recurring investor and management reporting, including data collation and validation, analysis of commercial performance and trends, and development of clear, insightful commentary.

Requirements

5–10 years' project management experience, with a strong track record of translating strategic or operational ideas into structured plans and driving them through to successful execution.
Strong experience in the development, implementation, and ongoing management of CRM systems, ideally including Microsoft Dynamics 365.
Experience in RevOps, or closely partnering with RevOps, Sales, and Marketing, with a solid grasp of how GTM teams and commercial processes work.
Strong Excel and analytical skills, with confidence handling, validating, and analysing data and translating it into meaningful insights and commentary.
Strong interpersonal, communication, and stakeholder management skills, with the ability to build effective relationships and manage multiple stakeholders across business lines and levels of seniority, while constructively challenging and driving accountability.
Strong organisational and prioritisation skills, with the ability to manage multiple projects and competing priorities simultaneously.

Skills

Microsoft Dynamics 365
Excel
Analytical skills
Interpersonal skills
Communication skills
Stakeholder management skills
Organisational skills
Prioritisation skills
PowerBI
Tableau
Claude

Location

London
Hamburg
Singapore

Work Type

Full-time

Experience Level

5-10 years

Benefits

30 days of annual paid leave

About the Company

DIGITEC Financial Technologies and Services GmbH stands at the forefront of the financial technology sector, renowned for developing cutting-edge software solutions. Our innovative products encompass a wide spectrum, from pricing and settlement solutions for FX/MM businesses to FX market data services. With over 40 prominent banks worldwide, spanning Europe, America, Asia, and Australia, among our esteemed clientele, we have solidified our position as a global leader.
At the heart of our success is our exceptional team, comprised of approximately 75 dedicated professionals boasting expertise in software development, financial mathematics, sales, IT systems, and more. Operating from three key locations—Hamburg (headquarters), London, and Singapore—we champion equal opportunities and foster a culture of respect and collaboration, ensuring a welcoming and supportive work environment for all.
Join us as we continue to redefine the landscape of financial technology with DIGITEC.

Equal Opportunity

We champion equal opportunities and foster a culture of respect and collaboration, ensuring a welcoming and supportive work environment for all.