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About the Role
MSA Safety is seeking a passionate, motivated, and driven Quality and Safety Manager to lead EHS results and advance safety culture at our Baulkham Hills NSW Australia manufacturing plant. This role is responsible for end-to-end quality management, ensuring products meet specified requirements and driving continual improvement.
Responsibilities
- Lead team to achieve expected EHS results and advance safety culture at ANZ site.
- Manage end-to-end quality management, including supplier quality, manufacturing process quality, customer quality notices, and ISO9001 quality system management.
- Apply quality control methods and tools such as PFMEA/5W/8D/Cause-Effect Diagram/SPC.
- Define, develop, and document quality systems, processes, and procedures to ensure products meet specified requirements and enforce policies.
- Ensure adherence to ISO 9001 certification and maintain audit-ready documentation.
- Oversee quality procedures and processes of all manufactured products, conduct inspection, and manage traceability.
- Perform Quality Compliance inspections, including water purity checks, hat testing, and air testing.
- Drive continual Quality Improvement efforts, Non-conformance, and Product Defects reporting.
- Lead team to drive scrap cost reduction using problem-solving tools and poke-yoke methods.
- Manage supplier quality, including supplier audits and CI SQN.
- Establish supplier scorecard performance measures for quality, cost, and on-time delivery.
- Drive customer satisfaction improvements in quality by leading Kaizen initiatives.
- Conduct investigative reviews of customer complaints and manage customer quality complaints (CQN).
- Provide quick turnover on warranty claims, including appropriate documentation for credit.
- Strictly control licensed and certified products.
- Control and issue Certificate of Conformance on all certified products.
- Align Quality Assurance procedures with the Long Range Planning of Operations.
- Act as the site Health, Safety & Environment Representative in ANZ.
- Provide Environment Health & Safety guidance and compliance support to site management.
- Advocate health & safety to all staff across all functional departments.
- Evaluate facility EHS conditions, assess risks, and develop corrective-action plans and budgets.
- Lead and engage associates to promote Near Hits submission and follow up on solutions.
- Keep management apprised of progress and significant developments on key projects.
- Assist site management in executing EHS priorities to achieve corporate KPIs.
- Support efforts to analyze and communicate performance, provide feedback, and establish actions for improvement.
- Manage the servicing and maintenance of all equipment on site.
- Oversee changes to equipment and processes to ensure high standards of quality and safety.
- Coordinate external contractors and service providers.
- Deliver monthly corporate reports as required.
- Ensure correlation of incoming inspection methodology and risk management of new processes.
- Address reports and requests from global affiliates, potentially involving evenings for Europe & US interaction.
- Execute tasks by prioritizing customer experience and organizational principles.
- Demonstrate flexibility in tasks and assistance as required.
- Proactively lead Quality and Safety duties in line with changing standards and regulations.
- Provide management coverage for Operations and Service teams.
- Work with Operations Manager to lead implementation of MSA Business System at the workshop.
Requirements
- Minimum 5 years experience in a QA/QC management role.
- Familiarity with ISO9001.
- Familiarity with internal and external audits.
- Familiarity with quality control and analytical tools.
- Familiarity with Operations/Manufacturing Engineering.
- Experience in Production Management / Engineering Management is preferred.
Skills
- PFMEA
- 5W
- 8D
- Cause-Effect Diagram
- SPC
- Quality control
- Analytical tools
- Problem solving
- Kaizen
Location
- Baulkham Hills NSW Australia
Work Type
- Onsite
Experience Level
- Minimum 5 years
Education Level
- Bachelor with major in Science/ Industrial Engineering/Electronics
- Relevant experience in chemical, safety and related engagements is preferred
About the Company
- MSA Safety is a purpose-driven company committed to deploying innovation and technology to protect people and assets worldwide.
- We are relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.