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About the Role
As a Client Partnerships Manager, you will own a portfolio of strategic partners, driving sustainable growth and building long-term, mutually beneficial relationships. You will develop account plans, identify opportunities to expand existing partnerships, and ensure clients receive an outstanding experience throughout the partnership lifecycle. You will monitor commercial performance, manage renewals and portfolio growth, and help shape new opportunities that deliver value for both HSB and our partners.
Responsibilities
- Own a portfolio of strategic partners.
- Drive sustainable growth and build long-term, mutually beneficial relationships.
- Develop account plans.
- Identify opportunities to expand existing partnerships.
- Ensure clients receive an outstanding experience throughout the partnership lifecycle.
- Monitor commercial performance.
- Manage renewals and portfolio growth.
- Shape new opportunities that deliver value for both HSB and our partners.
Requirements
- Proven account management or client relationship management experience, ideally within financial services, insurance or another regulated environment.
- A track record of growing existing client accounts and identifying new commercial opportunities.
- Experience managing commercial performance, account plans or portfolio growth.
- Strong stakeholder management skills, with the ability to build trusted relationships internally and externally.
- Experience working collaboratively across multiple business functions to deliver shared objectives.
- The ability to interpret commercial data and use insight to inform decisions.
Skills
- Strong relationship management skills with a customer-focused approach.
- Commercial awareness and the ability to identify growth opportunities.
- Confidence influencing and engaging stakeholders at all levels.
- A proactive mindset with excellent planning and organisational skills.
- The ability to balance commercial objectives with exceptional client service.
Location
- London
- Manchester
- Birmingham
Work Type
- Hybrid
Benefits
- Competitive salary
- Annual bonus opportunity
- 25 days annual leave plus bank holidays and wellbeing days
- Up to 13% employer pension contribution
- Private medical and dental cover
- Life assurance
- Wellbeing and development programme
- Employee Assistance Programme
- Health assessments (subject to eligibility)
- Study support and continuing professional development
About the Company
- We don't just insure risk—we help businesses build resilience.
- At HSB, you'll join a purpose-driven organisation where integrity, collaboration and continuous improvement are at the heart of everything we do.
- Working closely with colleagues across HSB, Munich Re UK and Munich Re Group, you'll have the opportunity to influence compliance practices, contribute to meaningful projects and develop your expertise within a supportive and collaborative environment.
- Apply today and become part of a company that combines specialist expertise with market-leading insurance solutions—and inspires trust.
- Part of the wider Munich Re Group.
Equal Opportunity
- At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are.
- We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs.
- Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
- All candidates in consideration for any role can request a reasonable adjustment at any stage of our recruitment process. You can request a reasonable adjustment by speaking to your Talent Acquisition contact.