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About the Role

This Business Manager role supports the Reward & Performance function, assisting the leadership team in coordinating and managing operational, governance, and business management activities for a large, global team. The role offers broad exposure to the Reward & Performance agenda, including governance, financial management, workforce planning, risk and control oversight, communications, and colleague engagement, while also supporting HR and enterprise-wide initiatives.

Responsibilities

Implement Target Operating Model, business development, and resource allocation, providing strategic insight.
Provide strategic support and oversight of the demand pipeline and book of work.
Support operational efficiency and enhance colleague/customer/client experience by streamlining processes and implementing best practices.
Manage the people plan, talent development, and succession planning, including mentorship and leadership development.
Communicate with internal and external stakeholders, managing communication channels and ensuring cross-departmental coordination.
Participate in compliance activities, crisis management, and risk mitigation, including developing contingency plans.
Manage organizational/team requirements related to technology, real estate, people, and communications.
Enable oversight of risk management and compliance with internal and external requirements.
Manage cost control and workforce management, including financial analysis, forecasting, and performance monitoring.
Advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness.
Lead a team performing complex tasks, delivering work that impacts the business function.
Set objectives, coach employees, appraise performance, and determine reward outcomes.
Lead collaborative assignments and guide team members, identifying the need for specialized expertise.
Identify new directions for assignments and projects, utilizing cross-functional methodologies.
Consult on complex issues and advise People Leaders on escalated issues.
Identify ways to mitigate risk and develop new policies/procedures.
Take ownership for managing risk and strengthening controls.
Perform work related to other areas, understanding coordination and contribution to organizational objectives.
Collaborate with other work areas for business-aligned support and to stay updated on business strategy.
Engage in complex data analysis from multiple sources to solve problems creatively.
Communicate complex information, including sensitive or difficult-to-convey content.
Influence or convince stakeholders to achieve outcomes.
Support the Reward & Performance Leadership Team in coordinating and managing operational, governance, and business management activities.
Coordinate activity across Finance, Risk & Control, Service Management, Records Management, Supplier Management, HR specialist business management teams, and wider corporate functions.
Support planning and delivery of leadership meetings, governance forums, communications, and engagement activities.
Prepare high-quality presentations, briefing materials, and recommendations for senior audiences.
Support financial management and workforce planning, including monitoring budgets and headcount.
Support planning activities and ensure effective governance and control processes are maintained.

Requirements

Experience with business management, governance, finance, risk and control, workforce planning, or operational management within a large and complex organisation.
Experience supporting senior leadership teams and coordinating delivery across multiple strategic and operational priorities.
Experience managing governance processes, tracking delivery against objectives, and ensuring actions are executed effectively.
Experience producing high-quality communications, presentations, briefing papers, and materials for senior leadership and executive audiences.
Experience identifying issues, risks, and dependencies and driving practical solutions in a fast-paced environment.
Experience building effective relationships and influencing stakeholders across multiple functions and levels of seniority.
Ability to work independently with strong organizational skills, sound judgment, and a high degree of attention to detail.
Ability to handle sensitive and confidential information with discretion and professionalism.
A pragmatic and highly organized approach, with the flexibility to support a wide range of activities.
Demonstrate Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship.
Demonstrate Barclays Mindset: Empower, Challenge, and Drive.

Skills

Operating and administrative support
Strategic change execution
Business development
Resource allocation
Strategic insight
Thought leadership
Demand pipeline management
Book of work oversight
Project management
Research and analysis
Operational efficiency
Process streamlining
Best practice implementation
Talent development
Succession planning
Mentorship
Leadership development
Diversity initiatives
Stakeholder communication
Cross-departmental coordination
Compliance activities
Crisis management
Risk mitigation
Contingency planning
Business continuity
Technology management
Real estate management
People management
Communications management
Risk management
Governance
Cost control
Workforce management
Financial analysis
Financial planning
Forecasting
Performance monitoring
Policy development
Operational effectiveness
Team leadership
Objective setting
Performance appraisal
Reward determination
Leadership behaviours (Listen, Energise, Align, Develop)
Collaborative assignment leadership
Risk mitigation strategy
Policy and procedure development
Control strengthening
Cross-functional understanding
Business strategy alignment
Data analysis
Problem-solving
Complex information communication
Stakeholder influence
Pragmatic approach
Hands-on approach
Managing competing demands
Stakeholder relationship management
Organizational skills
Action delivery
Budget monitoring
Headcount monitoring
Planning activities
Governance and control processes
Risk and controls
Change and transformation
Business acumen
Strategic thinking
Digital and technology
Job-specific technical skills

Experience Level

Assistant Vice President

About the Company

Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship.
Barclays Mindset: Empower, Challenge, and Drive.