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About the Role
The Senior Developer partners with business and technology teams to deliver scalable Dynamics 365 solutions. The role directly supports CFS’s strategic goals of improving customer, advice and retirement outcomes. CFS encourages the use of AI and emerging technologies to drive innovation and efficiency.
Responsibilities
- Deliver scalable solutions across Dynamics 365 Sales, Customer Insights - Data, Customer Insights - Journeys, Power Platform, Microsoft Fabric and Microsoft Copilot Studio that enhance customer engagement, adviser effectiveness and business growth.
- Develop and operationalise predictive models and growth intelligence capabilities, including propensity, churn, share-of-wallet and next-best-action use cases.
- Design and implement purpose- led capabilities, segmentation, and personalisation capabilities that enable targeted engagement and engaged judgement making.
- Develop and operationalise predictive and insightful models, including propensity, churn, share-of-wallet, product recommendation and next-best-action capabilities.
- Build secure and scalable Dataverse, integration and automation solutions that deliver reliable business capabilities and user experiences.
- Collaborate with technology stakeholders to deliver high-quality solutions through effective design, ALM, CI/CD, governance and continuous improvement.
Requirements
- Demonstrated experience delivering solutions across Dynamics 365 Sales, Customer Insights - Journeys (CIJ), Customer Insights - Data and Power Platform, with expertise in customer management, sales automation, customer insights, predictive modelling, Dataverse, integrations, Power Automate, APIs, secure application development, and enterprise-scale ALM/CI/CD solution delivery.
- Strong hands-on experience with CIJ, including real-time journeys, triggers, segmentation, personalisation, consent management and campaign orchestration.
- Strong experience building and operationalising predictive models, including propensity, churn, share-of-wallet, product recommendation and next-best-action use cases.
- Experience in financial services or other regulated environments is highly desirable.
- Exposure to Microsoft Fabric, Python, SQL, Power Apps, Power Pages, React, JavaScript, TypeScript and responsive UX design is highly desirable.
- Must have full work rights in Australia.
Skills
- Dynamics 365 Sales
- Customer Insights - Data
- Customer Insights - Journeys
- Power Platform
- Microsoft Fabric
- Microsoft Copilot Studio
- Predictive modelling
- Dataverse
- Integrations
- Power Automate
- APIs
- Secure application development
- ALM/CI/CD
- Real-time journeys
- Triggers
- Segmentation
- Personalisation
- Consent management
- Campaign orchestration
- AI
- Power Apps
- Power Pages
- UX design
- Python
- SQL
- React
- JavaScript
- TypeScript
Location
- Sydney
Work Type
- Hybrid working model
Experience Level
- Senior
Benefits
- Additional day for your birthday
- Access to CFS Employer Super
- Life Leave - 3 days per annum
- Access to Sonder (medical, mental health, safety support)
- Access to Corporate rates with BUPA Health Insurance
- Trusted coaching and counselling services
About the Company
- At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential.
- CFS is committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce.
- We believe that when you can truly be yourself, you can unlock your full potential.
Equal Opportunity
- CFS requires all candidates to have full work rights in Australia.
- Background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed.