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About the Role
As an Applied AI team member, you will be a pre-sales architect focused on becoming a trusted technical advisor helping large enterprises in Korea understand the value of Claude and how they can successfully integrate and deploy it. You'll combine deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining high standards for safety and reliability. Working closely with Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment, leveraging expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures.
Responsibilities
- Partner with account executives to understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation.
- Serve as the primary technical advisor to enterprise customers in Korea throughout their Claude adoption journey, from discovery to initial evaluation through deployment.
- Coordinate internally across multiple teams and stakeholders, including global teams across time zones, to drive customer success.
- Support customers building with both the Claude API and Claude for Work.
- Create and deliver compelling technical content tailored to different audiences, from technical deep dives for engineering teams to business value conversations with executives.
- Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack.
- Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases, including Korean language use cases.
- Identify common integration patterns and contribute insights back to Product and Engineering teams.
- Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
- Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.
Requirements
- 5+ years of experience in people management for technical sales roles.
- Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders.
- Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, including C-suite executives, engineering and IT teams.
- Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders.
- Experience designing scalable cloud architectures and integrating with enterprise systems.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities.
- A love of teaching, mentoring, and helping others succeed.
- Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders.
- Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems.
Skills
- Korean language fluency
- English language fluency
Location
- Korea
Work Type
- Hybrid
Experience Level
- 5+ years
Education Level
- Bachelor's degree or equivalent combination of education, training, and/or experience
Benefits
- Competitive compensation
- Generous vacation
- Parental leave
- Flexible working hours
- Lovely office space
About the Company
- Anthropic's mission is to create reliable, interpretable, and steerable AI systems, ensuring AI is safe and beneficial for users and society.
- The team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders.
- Anthropic believes that the highest-impact AI research will be big science, working as a single cohesive team on large-scale research efforts.
- The company values impact and advancing long-term goals of steerable, trustworthy AI.
- AI research is viewed as an empirical science with commonalities to physics and biology.
- The company is extremely collaborative, hosting frequent research discussions.
- Anthropic is a public benefit corporation headquartered in San Francisco.
Equal Opportunity
- We encourage you to apply even if you do not believe you meet every single qualification.
- Not all strong candidates will meet every single qualification as listed.
- We think AI systems like the ones we're building have enormous social and ethical implications, making representation even more important.
- We strive to include a range of diverse perspectives on our team.