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About the Role
The Senior Youth Care Coordinator oversees the operations of the Youth Care Management program, implementing and maintaining policies and procedures, and supervising a team of Youth Care Coordinators. This role involves managing a modified caseload and ensuring the smooth functioning of the program.
Responsibilities
- Maintain all duties and responsibilities of a Youth Care Coordinator, including managing a modified caseload.
- Supervise a team of 3 - 5 Youth Care Coordinators.
- Review submission of all documentation in client charts for timeliness, content, and quality.
- Maintain a working knowledge of team caseloads, Health Home policies and procedures, and systems.
- Train new staff members in program policy, health home requirements, and document submission.
- Attend intakes/home visits with team members to ensure staff safety, provide guidance, or offer consultation.
- Act as a consultant for team members regarding community resources and social welfare programs.
- Address client concerns and/or grievances that cannot be resolved directly with the Youth Care Coordinator.
- Attend and participate in administrative meetings.
- Attend individual supervision to discuss needs, concerns, and supervisory skills development.
- Attend periodic trainings, webinars, and meetings to enhance skill levels and stay updated on system changes.
- Co-facilitate monthly Youth Care Management meetings.
- Obtain and maintain CANS-NY Assessment Certification (Supervisory staff must obtain an 80% or higher).
- Implement and maintain program policies and procedures.
- Responsible for revenue monitoring and reporting.
- Implement and monitor Performance Improvement Plans.
- Provide leadership with systemic and programmatic design.
- Review all referrals and eligibility determinations, and assure maintenance of eligibility documentation.
- Work closely with Program Coordinators to address staff issues and ensure smooth implementation of program policy.
- Responsible for agency vehicles, including upkeep, documentation, and gas card.
- Responsible for agency cell phone, laptop, and associated items.
- Follow program guidelines as outlined in the personnel manual.
- Report any issues and/or concerns to program administration.
- Responsible for having access to an insured, personal vehicle.
- Track and submit mileage.
- Assist Program Coordinators with additional tasks concerning departmental needs.
- Perform other duties as assigned.
Requirements
- Licensed Masters-level Human Services professional preferred.
- Experience working with youth and their families preferred.
- Experience with the Health Home Serving Children program, Health Home systems, and care coordination preferred.
- Strong and effective leadership skills, communication skills, and program development skills preferred.
- Bachelor of Arts or Science Degree with two years of relevant experience OR a license as a Registered Nurse with two years of relevant experience OR a Masters with one year experience.
- Must obtain and maintain CANS-NY Certification.
- NYS driver’s license and access to a vehicle.
- Excellent communication skills.
Skills
- Leadership skills
- Communication skills
- Program development skills
- Care Coordination
- CANS-NY Assessment Certification
Location
- Coram, NY 11727
Work Type
- Full-time
Experience Level
- 1 year experience (Masters)
- 2 years relevant experience (Bachelors or RN)
Education Level
- 4 Year Degree
- Masters-level Human Services professional
- License as a Registered Nurse
Salary/Compensations
- $29.87 - $29.87 Hourly
About the Company
- WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island.
- Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion.
- We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care.
- Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve.
- As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.