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About the Role
Our office experience and operations, our front door, and the interview loops that bring people through it are your responsibility. You will own coordination and scheduling for all interviews, manage office vendors, and ensure the smooth day-to-day running of the office.
Responsibilities
- Be front of house for candidates, vendors, partners, and event guests.
- Own end-to-end interview scheduling across every open role, managing interviewer conflicts, reschedules, and time zones.
- Own the building day to day: visitor registrations, maintenance requests, and punch-list items.
- Manage office vendors for snacks, daily lunch, plants, IT, and AV.
- Own supplies and equipment: ordering, reorder cadence, and scheduling repairs and service.
- Manage the SF office operations and the vendors behind it.
- Be the operational point of contact for candidates: confirmations, prep materials, day-of logistics, travel and expense coordination.
- Keep Ashby clean and current — stages, interview schedules, feedback SLAs.
- Run onsite day-of: rooms booked and named, interviewers on time, lunch staffed and ordered, candidate greeted.
- Turn a signed offer into a real first day: desk, equipment, badge, welcome setup, and first-week logistics.
- Support the New York team remotely.
- Find and fix process gaps in scheduling or office operations.
Requirements
- Are a detail-oriented people person who communicates well in person and in writing.
- Have experience in office management, recruiting coordination, or EA/admin work at a startup.
- Have run complex, multi-interviewer onsite loops and can hold a dozen moving pieces without a single dropped thread.
- Are fluent in an ATS (Ashby preferred) and Google Calendar, and have strong data-hygiene instincts.
- Write clearly and warmly to candidates, and confidently to vendors and building management.
- Are in SF and want to be in the office five days a week.
- Self-directed: you find the work, you follow up, and you close the loop.
Skills
- Office Management
- Recruiting Coordination
- EA/Admin Work
- ATS (Ashby preferred)
- Google Calendar
- Communication (written and verbal)
- Vendor Management
- Scheduling
- Operations Management
Location
- San Francisco, CA
Work Type
- Onsite
- Full-time
Experience Level
- Startup experience preferred
About the Company
- We're an applied AI company building a powerful assistant that makes it easy for anyone to create and use software in their everyday work.
- Town builds a persistent model of you — your voice, judgment, relationships, priorities — and does real work on your behalf across every tool you use: email, calendar, docs, Slack, CRM.
- We most recently raised a $55M Series A led by Andreessen Horowitz, with participation from Forerunner Ventures and continued support from First Round Capital, Alt Capital, and Conviction.
- Our founders, Jean-Denis and Tony, previously led EPD at Plaid and applied AI product at Google.