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About the Role
GenesisCare is seeking an experienced Product Owner to join their IT team in Alexandria, Sydney. This role involves taking ownership of a portfolio of clinical and patient-facing digital solutions, working closely with various stakeholders to evolve these solutions and ensure they meet user needs. This is a full-time, hybrid opportunity to significantly impact how digital technology supports patient care.
Responsibilities
- Own and manage the roadmap, support, optimisation and continuous improvement of clinical digital solutions
- Partner with clinicians, Patient Services Officers and operational teams to understand workflows, challenges and improvement opportunities
- Manage product roadmaps, enhancement backlogs, defects and competing priorities
- Drive the standardisation and optimisation of clinical and patient administration workflows
- Act as a key liaison between business stakeholders, technology teams and external vendors
- Lead user acceptance testing, release validation and adoption activities for new and enhanced solutions
- Monitor system performance, utilisation and adoption to identify opportunities for improvement
- Develop process documentation, workflow maps and recommendations to support better ways of working
- Support digital transformation and innovation initiatives across GenesisCare
- Ensure solutions meet clinical governance, privacy, information security and regulatory requirements
Requirements
- Have 5+ years’ experience working with healthcare technology solutions
- Bring a strong understanding of clinical and patient administration workflows
- Have experience supporting, managing and optimising digital solutions within a healthcare environment
- Are experienced in managing product roadmaps, enhancement backlogs and competing priorities
- Can effectively gather requirements and translate business needs into practical solution outcomes
- Have strong stakeholder and vendor management skills and can confidently work across clinical, operational and technology teams
- Bring experience supporting technology adoption, change and user engagement
- Have strong analytical, problem solving, process mapping and workflow optimisation skills
- Are confident facilitating workshops, process reviews and stakeholder discussions
Skills
- Healthcare technology solutions
- Clinical and patient administration workflows
- Digital solutions management
- Product roadmaps
- Enhancement backlogs
- Competing priorities
- Requirements gathering
- Stakeholder management
- Vendor management
- Technology adoption
- Change management
- User engagement
- Analytical skills
- Problem solving
- Process mapping
- Workflow optimisation
- Workshop facilitation
- Process reviews
- Stakeholder discussions
- T Pro
- Heidi Health
- AI enabled healthcare solutions
- EMR/EHR systems
- Healthcare integrations
- Oncology environments
Location
- Alexandria, Sydney
Work Type
- Full-time
- Hybrid
Experience Level
- 5+ years’ experience
Education Level
- Relevant qualification in Business, Health Informatics, Information Technology or a related discipline
Benefits
- Be part of a purpose driven organisation focused on designing better care experiences and improving patient outcomes
- Play a key role in shaping and improving digital solutions used across our clinical environments
- Work closely with clinical, operational and technology teams to deliver meaningful improvements
- Contribute to digital transformation and innovation initiatives across GenesisCare
- Join a collaborative environment where your expertise and ideas can make a genuine impact
- Access opportunities for professional development and career growth across the broader GenesisCare network
- Take advantage of comprehensive wellbeing support, including confidential counselling, financial guidance and legal assistance services
- Enjoy a range of additional employee benefits, including Fitness Passport, the Wellbeing Gateway, Bupa Rewards and discounted Qantas Club membership
About the Company
- GenesisCare is a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.
- The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally.
- Join us to design better care and enjoy a career with purpose.
Equal Opportunity
- GenesisCare is an Equal Opportunity Employer.