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About the Role

Join the Chief Legal and Administrative Officer (“CLAO”) Shared Services team on an interim basis (12 months) as a Director, CLAO Data Management and Reporting Services. This role plays a key part in driving business success through data-driven decision making by leading a team of data and reporting professionals and spearheading the development and implementation of data management and reporting strategies.

Responsibilities

Deliver accurate and timely reporting.
Empower users with data tools and training.
Oversee data quality, governance, and security.
Collaborate with stakeholders to support informed decision-making.
Ensure compliance with regulatory data management requirements.
Establish data governance frameworks, maintain data dictionaries, and enforce business rules for accuracy and consistency.
Develop and deliver clear reports/dashboards and intuitive visualizations.
Provide tools, training, and BI tool access for self-service analytics.
Build and maintain dashboards/scorecards for the CLAO OC, CLAO Project Management Office, Operational Risk, and Law Group.
Partner with IT to resolve source system issues and enhance data feeds.

Requirements

10+ Years in Financial Institutions with deep expertise in banking operations, regulations, and industry standards.
Expertise in collecting, organizing, and analyzing large datasets to drive informed business decisions.
Expert-level skills in Tableau or similar tools, with ability to design and deploy complex, interactive dashboards and reports.
Ability to create intuitive visualizations and craft compelling narratives.
Strong partnership skills to understand reporting needs and provide training on BI tools.
Excellent interpersonal skills and experience delivering projects on time, within budget, and to quality standards.
Ability to lead change initiatives, engage stakeholders, and ensure support for organizational transitions.
Experience as a people manager and in developing others’ skills and fostering a positive, inclusive team culture.
Familiarity with IT service management frameworks to design and implement services aligned with business needs.

Skills

Analytics
Big Data Management
Budgeting
Business Case Design
Business Intelligence Tools
Business Performance Management
Business Statistics
Change Leadership
Critical Thinking
Data Governance
Data Tools
Knowledge Organization
Operational Requirements
Performance Management (PM)
Tableau (Software)
Tableau Dashboard Development

Location

ROYAL BANK PLAZA, 200 BAY ST:TORONTO
Toronto
Canada

Work Type

Full time
Contract (Fixed Term)

Experience Level

10+ Years

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.