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About the Role
As Verification Manager, you will lead a team of Verification Officers delivering risk and verification services that support high-quality immigration decision making. You will be responsible for creating an environment where your team can thrive, managing team performance, workload management, quality assurance, capability development and the successful delivery of operational priorities. Working within Immigration New Zealand's global Risk and Verification network, you will collaborate with colleagues and stakeholders across multiple markets to manage risk, drive continuous improvement and deliver excellent service outcomes. This is an exciting leadership opportunity for an experienced manager looking to make an impact in a complex and internationally connected environment.
Responsibilities
- Lead a team of Verification Officers in a dynamic international environment
- Work as part of a global Risk and Verification network
- Drive quality, risk management and operational excellence
- Develop and coach a high-performing team
- Manage team performance, workload management, quality assurance, and capability development
- Deliver operational priorities
- Collaborate with colleagues and stakeholders across multiple markets
- Manage risk
- Drive continuous improvement
- Deliver excellent service outcomes
Requirements
- Applicants must have the legal right to live and work in the United Kingdom.
- Experience leading and developing high-performing teams.
- Strong operational leadership and performance management skills.
- Experience in risk, compliance, assurance, verification, investigations, regulatory or similar environments.
- Excellent stakeholder engagement and relationship management skills.
- Strong analytical, problem-solving and decision-making ability.
- Experience driving quality improvement and operational excellence.
- The ability to lead through change and influence positive outcomes.
- Knowledge of immigration, visa risk, immigration compliance and regulatory environments would be advantageous.
Skills
- People leadership
- Delivering results through others
- Operational leadership
- Performance management
- Risk management
- Compliance
- Assurance
- Verification
- Investigations
- Regulatory environments
- Stakeholder engagement
- Relationship management
- Analytical skills
- Problem-solving
- Decision-making
- Quality improvement
- Operational excellence
- Change leadership
- Influencing skills
Location
- London, United Kingdom
Work Type
- Permanent
Experience Level
- Experienced manager
Salary/Compensations
- £53,248 - £79,872
About the Company
- MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
- We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
- People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi – Better Together
- Māia – Bold and brave
- Pae Kahurangi – Build our Future
- Pono Me Te Tika – Own It
- Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.
- MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi.
- We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand.
- We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.