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About the Role
The Solutions Consultant position embodies the "Problem Meet Solution" mantra from a functional customer business process focus. This role understands customer needs, architects compelling technological solutions, and ensures they are functionally robust and user-centric.
Responsibilities
- Uncover business and functional requirements by engaging various stakeholders to elicit detailed information about current processes, challenges, and desired future states.
- Qualify opportunities in collaboration with the sales executive to determine if our solutions are a genuine fit for customer needs.
- Tailor solutions to address unique requirements uncovered during discovery.
- Craft compelling demonstrations and present customized product demonstrations showcasing how the solution will solve the prospect's specific problems.
- Address functional and technical objections with detailed and reassuring answers.
- Conduct functional and technical workshops and lead deep-dive sessions with the prospect's team.
- Build trust and confidence with a deep understanding of the product and solution within the customer's context.
- Define the Scope of Work, providing customer contextual details that resonate with solution expectations.
- Support handover of the solution to the implementation team for a seamless transition.
Requirements
- Demonstrated experience in requirements gathering and analysis.
- Demonstrated experience in solution consulting processes and preparation of pre-sales artifacts.
- Demonstrated experience in analyzing prospective customer needs, providing advice, and delivering software demonstrations.
- Experience with ownership of the client relationship and front-line stakeholder engagement.
- Understands working within project teams in a software solutions context.
- Experience with market or product analysis for software products.
- Experience in Software Solution Consulting, Software Solution Implementation, Business development or sales.
Skills
- Business continuity
- Crisis management
- Incident management
- Risk management
- Emergency management systems
Location
- Remote
Work Type
- Full-time
- Experienced
Experience Level
- 5 years minimum
- 10 years ideal
- 4 years in a senior role ideally
Education Level
- Bachelor's degree
About the Company
- Motorola Solutions is a global community united by the pursuit to help keep people safer everywhere.
- We build and connect technologies to help protect people, property and places.
- Our solutions foster collaboration critical for safer communities, schools, hospitals, businesses, and nations.
- Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines business continuity, incident and crisis management, emergency management, security and operational and third-party risk management.
Equal Opportunity
- Motorola Solutions embraces a diverse pool of candidates in its recruitment activities.
- We consider all qualified applicants and do not discriminate based on age, gender identity, biological sex, sexual orientation, intersex status, race, national or ethnic origin, religion, disabilities or health conditions, marital or family status and other areas of potential difference.
- Motorola Solutions is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
- We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
- If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.