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About the Role
As a Team Member, you’ll be focused on ensuring high levels of client satisfaction as you hit your service levels targets through service delivery excellence. Your positive "can-do" attitude, reliability, and excellent eye for detail will stand you in good stead as you manage a variety of documents and processes for blue chip and government clients.
Responsibilities
- Sorting and preparing documents for scanning
- Scanning documents on desktop and track scanners
- Handling document archiving boxes up to 15kg
- Archiving and retrieving documents
- Creating and maintaining production reports
- Handling email queries
- Establishing and maintaining relationships within client, suppliers, and Canon Business Services to deliver service excellence
- Providing timely and accurate input into all reports
Requirements
- Australian citizenship is a must
- Security clearance is required
- Excellent written and verbal communication skills
- Ability to meet SLA
- Thrive on delivering accurate and timely document management services
- Enjoy working in a professional team environment
- Eligible to work in the country they are applying to at the time of application
Skills
- Document management
Location
- Macquarie Park NSW
Work Type
- Casual
- Full-time
About the Company
- Market leader in Business Process Optimisation and IT services for over 20 years
- Helps organisations optimise, automate and transform their operations, setting them up for greater growth
- Works collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart
- Trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges
- Commitment to delivering the best service management experience possible
- Solutions delivered are reliable, scalable, and cost-effective
- Rewarding culture that values employees
- Empowers employees to focus on career progression and turn goals into reality
- Believes in the power of an inclusive and diverse workforce
- Focuses on making a strong contribution to the broader community
Equal Opportunity
- As an equal opportunity employer, all applicants will be considered.
- All applicants must be eligible to work in the country they are applying to at the time of application.