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Tailor your resume to this Data Entry - Document Remediation role.
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Tailor your resume to this Data Entry - Document Remediation role.
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About the Role
This role involves making documents accessible, conducting quality control, and working independently within a team environment. You will receive on-the-job training to ensure you are well-equipped to perform your duties, which include creating accessible documents and ensuring quality standards are met.
Responsibilities
- Responsible for the day-to-day digital remediation work required to meet client Service Level Agreements (SLA’s).
- Maintain knowledge of digital remediation rules and guidelines in adherence to industry-governed (PDFUA / WCAG / HHS), and Crawford Technologies standards.
- Maintain client specifications for digital remediation as it pertains to their preferences.
- Maintain knowledge of alternate format rules and guidelines in adherence to industry, governed, and Crawford Technologies standards.
- Collaborate with the team on accessible document support and training.
- Capable of performing document transcription for all alternative formats provided by Crawford Technologies (Braille, Large Print, Audio, and e-Text).
- Maintain applicable security standards.
- Ensure quality control processes and requirements are met.
Requirements
- Work experience in an area requiring attention to detail.
- Experience using Microsoft Office products.
- High school diploma or GED is required.
Skills
- An understanding of the alternate format rules and guidelines for producing Accessible PDF, Accessible Office documents, Braille, Large Print, Audio, and e-Text.
- Excellent attention to detail.
- Self-directed, with the ability to effectively plan your own activities to achieve customer SLA’s.
- Strong communication skills, both written and verbal.
- Excellent time management skills.
- Able to meet fixed deadlines.
- Excellent computer application skills, including Microsoft Word, Excel, PowerPoint, etc.
- Willingness to work afternoon and night shifts, if required.
- Intermediate computer skills to handle various office software.
- Strong professional communication skills.
- Strong time management skills.
Location
- Potsdam, New York
Work Type
- Full Time
Experience Level
- Entry Level
Education Level
- High school diploma or GED
Salary/Compensations
- $18.00 - $19.00 / hour
Benefits
- Competitive salary (Commensurate with experience and position)
- Excellent benefits
- Medical
- Dental
- Vision
- Life Insurance
- Disability Insurance
- Vacation
- Sick Time
- Holiday Pay
- Be part of a rapidly growing software company
About the Company
- Be part of a rapidly growing software company