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About the Role
Shape and lead communications for one of Australia's largest and most complex organisations, influencing how Transport communicates, responds, and connects across NSW during major crises, whole-of-government responses, and enterprise-wide engagement programs.
Responsibilities
- Lead Transport's central strategic and crisis communications function, providing leadership during high-profile incidents, emergencies, and whole-of-government responses.
- Drive enterprise-wide communications planning and alignment, ensuring consistent messaging and engagement across Transport's diverse divisions and priorities.
- Oversee the planning and delivery of programs including Transport’s Connecting NSW Strategy, all-Transport livestreams, integrity and corruption prevention initiatives, and other enterprise-wide communications priorities.
- Lead and develop two high-performing teams, fostering capability, collaboration, and excellence in communication delivery.
- Build trusted relationships with senior executives, government stakeholders, and partner agencies to influence outcomes, manage risks, and enhance organisational reputation.
Requirements
- Highly credible communications leader with significant experience delivering strategic and crisis communications in complex, high-profile environments.
- Successfully led teams, managed enterprise-wide communications programs, and provided trusted advice to senior executives and government stakeholders while navigating issues with reputational, operational, and public interest impacts.
- Exceptional judgement, stakeholder engagement, and influencing skills.
- Proven ability to align communications across large organisations and deliver major strategic initiatives.
- Experience includes leading crisis and emergency responses, driving enterprise-wide communications planning, and building high-performing teams that achieve meaningful organisational outcomes.
Skills
- Strategic communications
- Crisis communications
- Stakeholder engagement
- Influencing skills
- Team leadership
- Communications planning
- Reputation management
- Risk management
Location
- NSW
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Relevant tertiary qualifications or equivalent professional experience are highly regarded.
Benefits
- Flexible work options may be available.
About the Company
- Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Equal Opportunity
- Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.