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About the Role
Join the Finance Operational Excellence team at Stripe, a financial infrastructure platform for businesses. This role offers an unprecedented opportunity to work on applied AI, shaping its technical and end-user aspects while increasing the GDP of the internet.
Responsibilities
- Embed with Finance teams to diagnose workflows, identify high-leverage opportunities, and translate business, data, and control requirements into practical AI and automation solutions.
- Build and operationalize AI agents for Finance use cases, delivering end-to-end solutions from prototype through validation, monitoring, documentation, and handoff.
- Write and optimize SQL for data extraction, transformation, calculation, and validation, ensuring Finance-facing outputs are accurate, explainable, and reliable.
- Design reusable knowledge layers, evaluation methods, validation patterns, data-quality frameworks, and components that improve agent accuracy and accelerate future use cases.
- Identify agentic limitations and new possibilities; determine when to use existing capabilities, develop an alternative approach, or partner with Engineering to scope and test custom tools and integrations, including tools using Model Context Protocol where appropriate.
- Build alongside users, gather feedback through real deliverables, and iterate until the solution fits the workflow and earns user trust.
- Enable long-term ownership through clear SOPs, runbooks, training, and self-service tooling; coach Finance teams to operate, maintain, and evolve what has been built.
- Establish monitoring and observability for deployed agents, including metrics, alerting, and incident-response processes that support reliable operation.
- Diagnose technical and data issues, resolve problems independently where possible, and collaborate with Engineering when solutions require deeper platform changes.
- Measure adoption and impact, share lessons and wins, and turn successful implementations into standards, components, and playbooks for the broader Finance AI portfolio.
Requirements
- 5+ years of experience in data analytics, technical operations, business intelligence, automation, solutions delivery, or a related field.
- Hands-on experience building AI-enabled tools, agents, automations, or workflows that changed a real business process—not solely using AI as a conversational tool.
- Strong SQL proficiency, including experience writing complex queries using CTEs, window functions, and joins for data analysis, transformation, or pipeline logic.
- A track record of independently scoping and delivering technical solutions for process improvement, demonstrating ownership from problem definition through adoption.
- Strong analytical and investigative skills, including the ability to identify root causes, debug complex data problems, and resolve inconsistencies.
- Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and work effectively with domain experts and Engineering partners.
- Experience teaching, coaching, enabling users, or transferring ownership of a solution through documentation, training, or self-service tools.
- Working knowledge of development practices such as version control, testing, code review, and iterative delivery.
- Experience using low-code tools, scripting, workflow automation, AI-assisted development, or custom integrations, paired with curiosity and the ability to learn evolving technologies.
Skills
- SQL
- AI agents
- Automation
- Data pipelines
- Process automation
- Data operations
- Technical problem-solving
- Stakeholder enablement
- Version control
- Testing
- Code review
- Iterative delivery
- Low-code tools
- Scripting
- Workflow automation
- AI-assisted development
- Custom integrations
- Model Context Protocol
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years
About the Company
- Stripe is a financial infrastructure platform for businesses.
- Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
- Our mission is to increase the GDP of the internet.