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About the Role
This is a hands-on role focused on delivering exceptional service and experiences to valued, loyal guests. You will have a strong presence in the operations, supervising a talented team.
Responsibilities
- Lead and develop a team of hospitality professionals.
- Ensure efficient, friendly and professional food and beverage service is provided to all guests.
- Serve food and beverages promptly and professionally while adhering to menu knowledge, service standards, and dietary requirements.
- Provide guests and patrons an experience and environment that exceeds expectations.
- Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
- Implement and establish on-the-job training programs for colleagues.
- Build strong, interdepartmental relationships in the Hotel.
Requirements
- Experience in Food & Beverage operations in a hotel or hospitality venue.
- All round Food & Beverage knowledge including barista & bar skills.
- A passion for leadership and strong communication skills.
- The ability to multi-task and work efficiently in a dynamic environment.
- Availability to work 38 hours per week on a rotating roster, including weekends and Public Holidays.
- A valid NSW RSA.
- Valid Australian working rights.
Skills
- Food & Beverage operations
- Barista skills
- Bar skills
- Leadership
- Communication skills
- Multi-tasking
- Working efficiently in a dynamic environment
Location
- Sydney CBD
Work Type
- Full-Time
- Permanent
Benefits
- Discounted Heartist® rates across global network
- Global career growth and travel opportunities
- Continuous learning and investment into capability
- Work alongside passionate industry professionals
- Mentorship by experienced Accor Hospitality professionals
About the Company
- Accor believes that hospitality is a work of heart.
- Fosters a diverse and inclusive workplace that values the contribution of each team member.
- Committed to business ethics, integrity, responsible tourism, sustainable development, community outreach, diversity, and inclusion.
- Offers boundless opportunities for career advancement and professional development across the globe.
- Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
Equal Opportunity
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- We offer reasonable adjustments to support you.
- If you require an adjustment to be made during the recruitment process, you're welcome to let us know.