Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Principal Platform Architect role.
Rezi rewrites your resume against ServiceNow's job description. Free.
Tailor your resume to this Principal Platform Architect role.
Rezi rewrites your resume against ServiceNow's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Principal Platform Architect posting at ServiceNow — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Principal Platform Architect posting at ServiceNow — free, in seconds.
About the Role
The Principal Platform Architect serves as a trusted advisor for enterprise platform strategy and governance, defining standards and guiding technical decisions to ensure the platform's health, scalability, and alignment with customer goals. The role focuses on establishing governance models, anticipating risks, and enabling sustainable growth by engaging with CxOs, enterprise architects, and platform teams.
Responsibilities
- Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
- Establish platform health metrics and remediation strategies to manage technical debt, platform hygiene, upgrade readiness, and long-term maintainability.
- Define reusable architecture patterns, standards, and reference architectures that accelerate delivery and reduce implementation risk.
- Provide architectural guidance to ensure designs align with platform standards and leading practices.
- Partner with customer executives to ensure platform decisions support measurable business outcomes, adoption objectives, and value realization.
- Shape governance frameworks covering instance strategy, integrations, and data models.
- Facilitate platform governance forums to drive consistent decisions across partners and teams.
- Anticipate and mitigate platform risks (scalability, performance, technical debt).
- Influence adoption of leading practices across customer, partner, and ServiceNow teams.
- Provide structured feedback to ServiceNow product and engineering teams.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 12+ years of experience in enterprise architecture, solution strategy, and program leadership.
- Proven experience engaging at Executive level to influence platform direction and business outcomes.
- Track record of defining multi-workflow, enterprise-scale architectures and governance models.
- Strong ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision.
- Expertise in platform strategy, integration patterns, and complex delivery governance.
Skills
- AI integration
- Enterprise architecture
- Solution strategy
- Program leadership
- Platform strategy
- Integration patterns
- Delivery governance
Location
- APAC - Asia Pacific
Work Type
- Flexible
Experience Level
- 12+ years
Education Level
- ServiceNow Certified Master Architect (CMA) plus other architecture and governance framework certifications are highly desirable.
About the Company
- ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help businesses work smarter, faster, and better. They are building an AI-native culture where technology and talent are unstoppable together.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
- For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.