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About the Role

The Seasonal Ambassador role is responsible for bringing Everlane to life for our customers during our Holiday Season. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

Responsibilities

Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
Have a customer-first mindset when working with customers
Show up to shifts on time with a can-do attitude
Be flexible through shift to work in multiple zones while effectively communicating with your team
Process purchases, returns and exchanges
Keep your store clean and tidy and maintain store presentation
Process, organize, and prepare inventory
Restock sales floor throughout the day

Requirements

Must be 18 years of age or older to apply for this role.
Experience in retail, sales or the service industry
A passion for helping others and enjoys being apart of a team
The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
Have exceptional communication skills and are comfortable receiving feedback
Ambition to learn and grow from others
A fan of Everlane, our product, and our values
Have a minimum of 16 hours of availability that supports the needs of the business, including: nights, weekends, and holidays. Black Friday, Dec 24th, Dec 26th and peak weekend days through the holiday season are required.
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Must regularly stand and move around all areas of the store and be accessible to customers

Skills

Customer service
Teamwork
Communication
Adaptability
Problem-solving
Time management

Location

In-store

Work Type

Seasonal
Full-time

Experience Level

Entry Level

Salary/Compensations

$19 per hour

Benefits

Bonus Opportunities

About the Company

Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

Equal Opportunity

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