Patient Account Representative/Checkout at Texas Fertility Center
Texas Fertility Center · Austin, TX, US
2 days agoImpress employers and recruiters.
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About the Role
As the Patient Account Representative/Checkout at Texas Fertility Center, you’re the confident final step in each visit—keeping medical billing accurate, payments clear, and patients supported. This role exists to protect patient accounting integrity while delivering a smooth, reassuring checkout experience.
Responsibilities
- Collect copays, coinsurance, deductibles, and outstanding balances at checkout
- Post and reconcile payments; prepare daily closeout documentation and deposits
- Complete insurance verification and benefits coordination to reduce surprises
- Answer billing questions with empathy, clarity, and professionalism
- Maintain precise records in practice management/EHR systems and Microsoft Office
Requirements
- Healthcare billing and patient accounting experience
- Payment posting, reconciliation, and cash-handling accuracy
- Strong attention to detail, organization, and customer service
- Clear communication and calm problem-solving
Skills
- Healthcare billing
- Patient accounting
- Payment posting
- Reconciliation
- Cash handling
- Attention to detail
- Organization
- Customer service
- Communication
- Problem-solving
- Practice management systems
- EHR systems
- Microsoft Office
Location
- Central Austin
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life Insurance
- Health Savings Account
- Paid Time Off
About the Company
- Texas Fertility Center is a leading fertility clinic.