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About the Role
Partner with leadership to shape and execute strategic priorities, driving AI enablement, business transformation, and operating model modernization. This highly visible role influences enterprise-wide decisions and transformation programs.
Responsibilities
- Lead the development and execution of strategic initiatives across Procurement and Administrative Services, translating leadership priorities into actionable transformation plans and measurable outcomes.
- Support AI strategy development, adoption planning, value realization frameworks, and assessment of emerging technologies to improve business performance and service delivery.
- Design and evolve value measurement frameworks, executive scorecards, performance metrics, and reporting mechanisms that demonstrate organizational impact and support decision-making.
- Drive digital transformation, process optimization, operating model design, and automation initiatives while coordinating cross-functional stakeholders, risks, dependencies, and implementation activities.
- Prepare executive presentations, business cases, strategic recommendations, and leadership communications while supporting senior leadership planning, governance, and special projects.
Requirements
- 10+ years of progressive experience in strategy, consulting, business transformation, operations, finance, technology, procurement, or a related field.
- Demonstrated experience leading complex cross-functional strategic, operational, or transformation initiatives from concept through implementation.
- Strong financial analysis, business case development, performance measurement, and executive communication capabilities.
- Bachelor's degree in Business, Finance, Strategy, Technology, Operations, or a related discipline.
Skills
- AI strategy development
- Digital transformation
- Process optimization
- Operating model design
- Automation initiatives
- Value measurement frameworks
- Executive communication
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 10+ years of progressive experience
Education Level
- Bachelor's degree in Business, Finance, Strategy, Technology, Operations, or a related discipline.
- Advanced degree (MBA, Master's, or equivalent) in Business, Strategy, Finance, Technology, or a related field.
Salary/Compensations
- $125,100.00 CAD - $175,100.00 CAD
Benefits
- Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
- Adoption/surrogacy and wellness benefits.
- Employee/family assistance plans.
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
- Financial education and counseling resources.
- Holidays, vacation, personal, and sick days.
- Full range of statutory leaves of absence.
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
- We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.
Equal Opportunity
- Manulife is an Equal Opportunity Employer.
- We embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.