Senior Claims Technical Specialist, Specialty Claims
Northbridge Financial Corporation · CA
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About the Role
As a Senior Claims Technical Specialist on the Casualty and Litigation team, you will provide efficient and prompt investigation, assess coverage liability and damages, and work directly with third parties and counsel to drive claims to conclusion. This role requires a sharp eye for detail while keeping the customer experience top of mind.
Responsibilities
- Adjudicate complex claims, including files in litigation
- Confirm coverage and complete a liability investigation
- Prepare file summaries for internal reporting, large loss, and reinsurance
- Manage stressful calls and clearly deliver decisions on claims
- Provide training to new hires through job shadowing sessions
- Support and mentor other adjusters on the team
- Effectively manage a busy day to day schedule
- Provide a great Customer experience
Requirements
- Juris Doctor (JD/LLB) degree is preferred, and/or applicable experience with legal principles as they relate to complex insurance claims handling
- A minimum of 10 years of liability claim handling experience
- Deep knowledge and hands-on experience handling Errors & Omissions (E&O), Directors & Officers (D&O), and Cyber Liability claims
- Experience with commercial lines an asset
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
- 10 years of liability claim handling experience
Education Level
- Juris Doctor (JD/LLB) degree
Salary/Compensations
- $100,000 - $140,000
Benefits
- Flexible hybrid model (up to 2 days remote)
- Employee share purchase plan
- Pension plans
- RRSP
- Discounts on staff insurance
- Flexible health benefits
- Early leave days
- Wellness programs
- Rewards and recognition programs
- Education assistance (CIP, FCIP, CRM)
- Internal mobility
- Leadership training
- Mentoring programs
- Donation matching
- Team volunteer days
- Total Rewards program
About the Company
- Northbridge Financial is a 100% Canadian company owned by Fairfax Financial, serving through Northbridge Insurance and Federated Insurance brands.
- We have a reputation for being one of Canada's leading commercial property and casualty insurance companies.
- Our employees are dedicated to understanding customer needs and helping Canadian businesses have a safer and brighter future.
- We are a company of passionate people who put people first.
- We believe in working hard, having fun at work, and making a difference.
Equal Opportunity
- We embrace and celebrate you and are committed to creating an inclusive workplace for all!
- No matter who you are or what makes you unique, we welcome you.
- Please let us know how we can assist or accommodate you during the selection process.