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About the Role
The Bell Attendant will provide outstanding hospitality services, assisting guests with luggage, transportation, and other needs, serving as a key point of contact during their stay.
Responsibilities
- Greet guests upon arrival and departure.
- Provide guests with local area information and directions.
- Arrange guest transportation to and from the hotel.
- Assist guests with luggage to and from their rooms.
- Deliver requested items to guest rooms.
- Ensure public areas meet hotel standards.
- Restock public area supplies and manage trash removal.
- Greet all encountered guests with a friendly demeanor and professional appearance.
- Perform other assigned tasks.
Requirements
- Knowledge of the local area is highly preferred.
- Possess a valid driver's license and maintain a good driving record.
- Ability to perform continuous physical movements, including bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds, with occasional movement of up to 50 pounds.
- Ability to stand and walk for the duration of a shift.
- Demonstrate a can-do attitude and a hands-on approach.
- Maintain a flexible schedule, including availability for days, nights, holidays, and weekends as required by the hotel.
Location
- New York City
Work Type
- Full-time
Benefits
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance (available after 30 days for full-time employees)
About the Company
- MCR is the 3rd-largest hotel owner-operator in the United States, founded in 2006.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities.
- MCR operates hotels under 9 Marriott brands, 8 Hilton brands, and several unflagged independent hotels, employing over 7,000 team members.
- MCR was recognized as one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR has received multiple prestigious awards, including Marriott's Partnership Circle Award and Hilton's Legacy Award for Top Performer.
- MCR won several awards for the TWA Hotel at New York’s JFK Airport, including Development of the Year (Full Service) at ALIS, the Urban Land Institute New York Excellence in Hotel Development Award, and the American Institute of Architects national Architecture Award.