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About the Role
The part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and elevated experience for every Moncler client. This role partners with various store functions to support client service, product flow, replenishment, and store organization.
Responsibilities
- Welcome clients and contribute to an elevated and engaging Moncler experience.
- Support Client Advisors throughout the client journey, particularly during high-volume periods.
- Assist with client requests and help connect clients with the appropriate Client Advisor or member of management.
- Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately.
- Support product availability and replenishment to ensure the sales team can efficiently serve clients.
- Develop foundational knowledge of the Moncler Brand, products, and Client Promise.
- Support individual and team objectives through proactive and responsive assistance.
- Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH.
- Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management.
- Maintain a clean, organized, and efficient BOH and sales floor.
- Assist with inventory activities, cycle counts, and other operational needs as requested.
- Support the maintenance of Moncler visual merchandising standards, including product organization and repositioning.
- Help ensure merchandise is appropriately handled and readily available to support client and business needs.
- Act as a team player and provide flexible support based on the needs and priorities of the store.
- Contribute to a positive, collaborative, and respectful work environment.
- Maintain Moncler standards for professional presentation, grooming, and behavior.
- Follow all Company policies, procedures, safety requirements, and operational standards.
- Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods.
- Perform additional duties and responsibilities as required by management and/or the Company.
Requirements
- Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required.
- Experience in a fast-paced retail or service environment is a plus.
- Luxury retail experience is a plus, but not required.
- Client-focused with a positive and professional attitude.
- Team-oriented with strong interpersonal and communication skills.
- Proactive, resourceful, and willing to support wherever needed.
- Comfortable working in a fast-paced, high-volume retail environment.
- Strong attention to detail and organizational skills.
- Dependable, punctual, and flexible.
- Interest in Moncler and the luxury fashion industry.
- Ability to quickly learn product knowledge, store procedures, and operational standards.
- Ability to communicate effectively in English; additional languages are a plus.
- Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs.
Skills
- Interpersonal skills
- Communication skills
- Attention to detail
- Organizational skills
Work Type
- Part-time
- Seasonal
Salary/Compensations
- $21.00 to $23.00 per hour
About the Company
- We are Moncler. The brand of extraordinary.
- At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury.
- Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do.
- Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.
Equal Opportunity
- Moncler will consider reasonable accommodations in accordance with applicable law.
- Moncler will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law, unless doing so would result in an undue hardship.