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About the Role
Overwatch Mission Critical is seeking a Vice President of Business Operations to align the company's growth strategy with the capabilities needed for profitable business acquisition and delivery. This cross-functional role focuses on Revenue Enablement, ensuring businesses have the necessary visibility, capabilities, capacity, tools, and support to pursue opportunities effectively and fulfill sales commitments. The VP will collaborate across operating companies and enterprise functions to understand performance, anticipate growth needs, identify constraints, align priorities, and drive coordinated action.
Responsibilities
- Connect commercial strategy and pipeline with enterprise capabilities to support growth.
- Identify constraints hindering Revenue teams from pursuing, advancing, or converting opportunities.
- Ensure Revenue teams have adequate visibility, insights, tools, and cross-functional support.
- Strengthen the connection between pipeline, pricing, marketing, talent, capacity, systems, data, mobilization, and delivery.
- Partner with Revenue leadership to identify and address stalling opportunities.
- Improve visibility into pipeline health, conversion, velocity, capacity, and execution readiness.
- Establish clear ownership and effective handoffs across the revenue lifecycle.
- Align enterprise priorities and investments with key commercial opportunities.
- Develop an enterprise view of business performance and its drivers.
- Identify cross-functional constraints impacting growth, margin, customer outcomes, or execution.
- Connect functional leaders around shared business outcomes.
- Translate commercial demand into implications for capacity, resources, systems, processes, and enterprise priorities.
- Surface risks, dependencies, and decisions requiring leadership attention.
- Drive clarity around ownership for issues crossing organizational boundaries.
- Ensure agreed actions progress and yield measurable business outcomes.
- Partner with leaders across businesses to understand growth priorities and operating needs.
- Identify common capabilities that can be leveraged across businesses.
- Translate market and pipeline opportunities into enterprise requirements.
- Connect operating companies to appropriate enterprise capabilities and resources.
- Identify opportunities for common approaches and areas requiring differentiated models.
- Facilitate the sharing of successful practices across the enterprise.
- Ensure growth in one area does not create unintended constraints elsewhere.
Requirements
- Bachelor’s degree in Business, Finance, Operations, Strategy, or a related field, or equivalent relevant experience.
- 10+ years of progressive experience across Business Operations, Revenue Enablement, Commercial Operations, Strategy & Operations, or comparable operating roles.
- 5+ years in senior leadership or cross-functional leadership positions.
- Strong commercial acumen and understanding of sales, business development, account growth, pipeline, forecasting, pricing, and the customer lifecycle.
- Demonstrated success working across multiple functions and business leaders to drive measurable outcomes.
- Ability to understand business economics and connect revenue opportunities to operational implications.
- Strong analytical capability and comfort using data to understand performance, identify trends, and diagnose problems.
- Experience translating business needs into clear priorities and coordinated action across functions.
- Strong executive communication and the ability to influence leaders without direct reporting authority.
- Ability to operate effectively in ambiguity and bring clarity to complex business problems.
- Ability to think creatively at the enterprise level while remaining close to the business.
- Experience with Salesforce or a comparable enterprise CRM strongly preferred, including familiarity with pipeline management, forecasting, reporting, and CRM-driven sales processes.
- Experience supporting multiple business units, operating companies, or geographies is a plus.
- Experience in professional services, staffing, construction, infrastructure, data centers, field services, or another people- and project-intensive business is also a plus.
Skills
- Revenue Enablement
- Commercial Strategy
- Pipeline Management
- Cross-functional Leadership
- Business Performance Analysis
- Constraint Identification
- Priority Alignment
- Action Coordination
- Data Analysis
- Executive Communication
- Influence
- Problem Solving
- Strategic Thinking
- Salesforce CRM
- Forecasting
- Reporting
- CRM-driven Sales Processes
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior Leadership
- Cross-functional Leadership
Education Level
- Bachelor's degree in Business, Finance, Operations, Strategy, or a related field, or equivalent relevant experience
Benefits
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) retirement plan
- Paid time off
- Relocation assistance
About the Company
- Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC).
- We deliver construction professional services, talent acquisition, and general contractor solutions within the mission-critical infrastructure industry.
- Our focus is the construction and management of state-of-the-art data centers.
- We deploy the talent needed to bring complex infrastructure to life.
- At Overwatch, it's more than a job — it's purpose.
Equal Opportunity
- OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.
- OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.