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About the Role
We are seeking a Program Manager, Learning to develop, operate, and scale learning initiatives for individual contributors and front-line managers across the company. This role requires a blend of strategic thinking and execution, focusing on diagnosing needs, designing practical learning solutions, and measuring their impact on behavior change. The ideal candidate will create scalable global learning solutions adaptable to various regions, audiences, and business contexts, moving beyond traditional course creation to explore diverse learning formats.
Responsibilities
- Own Learning Business Partnering and program development for IC and front-line manager audiences company-wide, across global populations.
- Build trusted partnerships with HRBPs, Enablement, and business leaders to understand priorities, pressure-test learning needs, align on ownership, and recommend where Learning can help.
- Stay close to the business by participating in relevant operating forums, planning conversations, talent discussions, and stakeholder touch points to identify recurring enablement needs.
- Design, develop, deliver, and measure learning programs from end to end including needs diagnosis, stakeholder alignment, solution design, content development, facilitation, launch planning, communications, operations, measurement, and iteration.
- Support and improve existing learning programs through facilitation, program management, stakeholder partnership, operational execution, and continuous iteration.
- Manage multiple programs and projects at the same time with strong prioritization, crisp communication, and reliable follow-through.
- Measure adoption, learner experience, behavior change, and business relevance using completion, attendance, feedback, qualitative themes, manager input, stakeholder feedback, behavioral signals, and business or talent indicators.
- Use AI thoughtfully to improve workflows, accelerate content creation, analyze feedback, personalize learning experiences, and increase the leverage of a lean team.
Requirements
- 7-10 years experience in learning, talent development, manager development, organizational effectiveness, HRBP-adjacent work, or a related field; ideally, you’ve spent several years owning complex learning programs end to end.
- Proven experience partnering with HRBPs and business leaders to diagnose talent or capability needs and translate them into practical learning solutions.
- Experience building and managing multiple programs or projects at once in an environment where you had to operate with limited resources and high ownership.
- Strong experience with front-line manager development, including understanding the realities of new and developing managers, manager capability gaps, and behavior-change-oriented learning.
- A track record of designing learning solutions beyond traditional courses or workshops.
- Experience building or adapting learning programs for global audiences, with strong judgment around localization, regional stakeholder needs, scalable delivery models, and maintaining consistency across distributed teams.
- Strong facilitation skills and the ability to lead high-quality live and virtual learning experiences for a range of audiences.
- Strong program and project management skills: you can create structure from ambiguity, manage stakeholders, drive timelines, handle details, and keep work moving without heavy oversight.
- Strong measurement instincts and experience evaluating learning beyond NPS or completion including behavior change, business relevance, manager effectiveness, adoption, and stakeholder impact.
- Comfort experimenting with AI and a demonstrated ability to integrate AI into daily workflows to improve speed, quality, creativity, or scale.
- Excellent written and verbal communication skills, with the ability to turn complex or ambiguous needs into clear plans, narratives, recommendations, and learning assets.
- High judgment, strong ownership, and the ability to operate as a senior IC in a fast-moving, high-bar environment.
Skills
- Learning program development
- Learning solution design
- Facilitation
- Program management
- Project management
- Stakeholder management
- Measurement and evaluation
- AI integration
- Content creation
- Communication
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- 7-10 years
Salary/Compensations
- $150,000 - $170,000 per year
Benefits
- Competitive salary
- Benefits
- Equity
About the Company
- Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Equal Opportunity
- Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com