Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Medical Assistant – Urology role.

Rezi rewrites your resume against UCSF's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Medical Assistant – Urology posting at UCSF — free, in seconds.

About the Role

Under supervision, the Medical Assistant assists in the delivery of patient care in the Urology Faculty Practice, Redwood Shores, performing various personal care and nursing procedures to ensure positive care outcomes. The role requires learning and assisting in the Urology Procedure Center and adherence to Medical Center standards.

Responsibilities

Perform routine clinical functions and document in the patient chart, including vital signs, height, weight, pain screening, and chief complaints.
Document use of interpreters as appropriate and work with interpreting services to facilitate participation in medical appointments.
Assist nurses, providers, and patients in preparation for exams and procedures.
Perform sterile processing procedures in the outpatient clinic, such as Cidex OPA, and maintain appropriate logs.
Clean and prepare instruments for transport to the sterile processing department.
Transport instruments to the sterile processing department.
Assist in complex medical procedures.
Act as a chaperone as needed for medical providers.
Work as an internal float for the department as requested by the supervisor.
Transport patients as directed and ensure their safety.
Monitor patient flow in and out of the clinic.
Obtain specimens and perform simple Point of Care Testing as directed, including QA/QC and bladder scanning.
Obtain specimens and perform simple laboratory procedures in accordance with policies and procedures for specimen handling and processing.
Participate in updating mandatory logs, including temperature, disaster cabinet, and crash cart logs.
Obtain insurance authorizations for medications.
Perform clinical activities accurately and in a timely manner.
Assist physician staff in writing and sending patient communications.
Comply with Ambulatory Services and Medical Center policies and procedures for infection control, safety, administrative practice, and clinical practice, including activities mandated by JCAHO/Title 22.
Ensure medication cabinets remain locked at all times.
Demonstrate courtesy, common sense, and follow-through in telephone communications while maintaining Medical Center Telephone Standards.
Maintain a professional and helpful working environment by upholding the House Standards adopted by the Medical Center.
Notify providers of patient delays and service issues and help facilitate provider punctuality to maintain optimal clinic schedules.
Communicate provider delays with the front office team and make announcements to patients in waiting or exam rooms as needed when delays exceed 30 minutes.
Share pertinent information and observations with other health team members.
Identify and communicate problems to nursing staff or the appropriate supervisor.
Offer suggestions for improvements in clinic/practice operations.
Assist patients with issues and complaints using conflict management skills.
Document vital signs, height, weight, and pain scale in the Electronic Health Record (APeX).
Enter patient chief complaint and history in APeX.
Enter patient-reported medications and allergies in APeX.
Order and sign POCT with signed protocol in APeX.
Document point-of-care test results in APeX.
Enter and “pend” scripted orders from providers in APeX.
Open Medication Refill Encounters for providers in APeX.
Schedule laboratory, radiology, and other testing with a written provider order in APeX.
Open telephone encounters and staff messages in APeX.
Maintain clean, well-stocked exam rooms, hub rooms, and lab areas; order and maintain supplies and lab equipment.
Review lab logs and print results for providers as requested.
Schedule complex procedures and coordinate services for patients.
Coordinate with other Hospital Assistants to ensure clinic coverage under the direction of the supervisor/manager.
Maintain supply standards as directed by nursing staff or the appropriate supervisor.
Adhere to infection control procedures and Ambulatory Services policies for cleaning, disinfecting, and sterilizing equipment.
Participate in quality improvement and customer service initiatives, including wait-time studies and outcome data collection from procedures.
Demonstrate service excellence in accordance with UCSF Medical Center standards for communication and behavior.
Maintain privacy, confidentiality, and security of Protected Health Information and other sensitive information.
Maintain neat, orderly, and clutter-free working areas and report unsafe conditions, broken equipment, or furniture.
Protect the physical environment and equipment from damage and theft.
Perform other duties related to patient care activities as required.

Requirements

One year of experience as a Medical Assistant/Hospital Assistant in a medical practice.
Current American Heart Association CPR Certification.
Willingness to support both adult and pediatric patients.
Flexibility to orient and work at all UCSF Medical Center locations.

Skills

Sterile processing procedures
Instrument cleaning and preparation
Chaperoning medical providers
Patient transport
Point of Care Testing (POCT)
Specimen collection
Laboratory procedures
Updating logs (temperature, disaster cabinet, crash cart)
Obtaining insurance authorizations for medications
Electronic Health Record (APeX) documentation
Supply management
Equipment sterilization
Quality improvement initiatives
Customer service
Conflict management
Maintaining privacy and confidentiality of Protected Health Information

Location

Redwood Shores
UCSF campus locations

Work Type

Contract
Full-time

Experience Level

1 year experience

Education Level

Certification from an approved Medical Assistant program (Preferred)

Benefits

Total compensation details available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

About the Company

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
UCSF is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
UCSF is committed to professionalism, respect, integrity, diversity, and excellence (PRIDE values).
UCSF is committed to equity in care delivery and workforce.
UCSF is committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for culturally competent education, discovery, and patient care.

Equal Opportunity

The University of California is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.